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~subject:"Customer satisfaction"
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Customer satisfaction
preferences
786
Consumer behaviour
566
Konsumentenverhalten
559
Preferences
457
Viral marketing
347
Virales Marketing
344
Word-of-mouth
259
Memory
253
Präferenztheorie
225
Theory of preferences
214
word-of-mouth
213
memory
196
consumer choice
188
Experiment
187
Theorie
154
Consumer choice
145
Theory
140
Beziehungsmarketing
122
Relationship marketing
122
Social Web
111
Social web
111
Brand image
108
Kundenzufriedenheit
108
Markenimage
106
Brand management
96
Markenführung
96
Service quality
88
Dienstleistungsqualität
84
Internet marketing
79
Online-Marketing
76
Entscheidung
70
Decision
69
Satisfaction
64
Verhaltensökonomik
63
Behavioral economics
60
Brand
60
Markenartikel
57
Vertrauen
54
Confidence
53
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Aufsatz in Zeitschrift
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research-article
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1
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English
112
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Loureiro, Sandra Maria Correia
5
Balaji, M. S.
3
Akbari, Karl
2
Baah, Nancy Grace
2
Cervera-Taulet, Amparo
2
Cunha, Namércio Pereira da
2
Deshwal, Pankaj
2
Fernandes, Teresa
2
Han, Heesup
2
Kim, Seongseop
2
Lassar, Walfried M.
2
Leisen Pollack, Birgit
2
Moliner-Velázquez, Beatriz
2
Roy, Sanjit
2
Schlesinger, Walesska
2
Wagner, Udo
2
Wei, Wei
2
Yu, Jongsik
2
Abulaiti, Gulimire
1
Adil, Mohd
1
Agrawal, Isha
1
Ahmad, Wasim
1
Akahome, Joy Eghonghon
1
Akbari, Mohsen
1
Akinci, Serkan
1
Aksoy, Safak
1
Al-Wugayan, Adel A. A.
1
Alatalo, Sari
1
Alexandrov, Aliosha
1
Ali, Muhammad
1
Appiah, Dominic
1
Armenia, Stefano
1
Arzaqi, Zam
1
Asaad, Yousra
1
Augusto, Mário Gomes
1
Aydın, Hatice
1
Babakus, Emin
1
Bagherzadeh, Ramin
1
Bakeshloo, Khashayar Afshar
1
Bamfo, Bylon Abeeku
1
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Journal of retailing and consumer services
12
Journal of business research : JBR
5
International journal of hospitality management
4
Journal of travel and tourism marketing
4
Journal of marketing for higher education
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Psychology & marketing
3
International journal of internet marketing and advertising : IJIMA
2
International journal of market research
2
International journal of pharmaceutical and healthcare marketing : IJPHM
2
Journal of hospitality marketing & management
2
Journal of service management
2
Journal of strategic marketing
2
Journal of vacation marketing
2
Services marketing quarterly
2
The journal of product & brand management
2
The journal of services marketing
2
Asia Pacific Journal of Marketing and Logistics
1
Asian Academy of Management journal
1
Business research quarterly : BRQ
1
Cogent business & management
1
Cornell hospitality quarterly : CQ
1
DBS business review : an international academic collaboration
1
Decision
1
Ethics, social responsibility and sustainability in marketing
1
Eurasian business review
1
European Sport management quarterly : ESMQ
1
European journal of marketing : EJM
1
European research on management and business economics
1
International Journal of Wine Business Research
1
International journal of applied business and economic research
1
International journal of business and globalisation : IJBG
1
International journal of business innovation and research
1
International journal of business performance management
1
International journal of e-entrepreneurship and innovation : IJEEI ; an official publication of the Information Resources Management Association
1
International journal of electronic customer relationship management : IJECRM
1
International journal of intelligent enterprise
1
International journal of markets and business systems
1
International journal of process management and benchmarking : IJPMB
1
International journal of quality and service sciences
1
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ECONIS (ZBW)
108
Other ZBW resources
3
EconStor
1
RePEc
1
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1
How a customer participates matters : "I am producing" versus "I am designing"
Dong, Beibei
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 498-510
Persistent link: https://www.econbiz.de/10011418354
Saved in:
2
Display optimization under the multinomial logit choice model : balancing revenue and customer satisfaction
Feldman, Jacob
;
Jiang, Puping
- In:
Production and operations management : the flagship …
32
(
2023
)
11
,
pp. 3374-3393
Persistent link: https://www.econbiz.de/10014430749
Saved in:
3
The fading effect bias : examining changes in affect and behavioral intention in restaurant service failures and reoveries
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
40
(
2014
),
pp. 109-119
Persistent link: https://www.econbiz.de/10010388577
Saved in:
4
Happy memories : improved subjective happiness through vacation recollection
Kawakubo, Atsushi
;
Oguchi, Takashi
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
1
,
pp. 33-39
Persistent link: https://www.econbiz.de/10012438439
Saved in:
5
An examination of experiential quality, nostalgia, place attachment and behavioral intentions of hospitality customers
Tsai, Chen-Tsang
;
Hsu, Hsuan
;
Chen, Chia-Chi
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 869-885
Persistent link: https://www.econbiz.de/10012312159
Saved in:
6
Towards understanding the effects of time and emotions on the vacation experience
Torres, Edwin N.
;
Wei, Wei
;
Hua, Nan
- In:
Tourism review : the official journal of the AIEST
72
(
2017
)
4
,
pp. 357-374
Persistent link: https://www.econbiz.de/10011806369
Saved in:
7
The dimensions of rural tourism experience : impacts on arousal,
memory
, and satisfaction
Kastenholz, Elisabeth
;
Carneiro, Maria João
;
Marques, …
- In:
Journal of travel and tourism marketing
35
(
2018
)
2
,
pp. 189-201
Persistent link: https://www.econbiz.de/10011886016
Saved in:
8
Playing when paying and what happens next: Customer satisfaction and word-of-mouth intention in gambled price promotions
Akbari, Karl
;
Wagner, Udo
- In:
Schmalenbach Journal of Business Research (SBUR)
73
(
2021
)
2
,
pp. 243-271
Persistent link: https://www.econbiz.de/10014495325
Saved in:
9
Measurement and impact of customer experience in banking sector
Chahal, Hardeep
;
Dutta, Kamani
- In:
Decision
42
(
2015
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10010517230
Saved in:
10
An investigation of online shopping experience on trust and behavioral intentions
Samuel, Lee Hao Suan
;
Balaji, M. S.
;
Khong Kok Wei
- In:
Journal of internet commerce
14
(
2015
)
2
,
pp. 233-254
Persistent link: https://www.econbiz.de/10011432424
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