Service Convenience between the relationship of SAIS Service Quality and Student's Satisfaction. Quantitative data was … Quality and SAIS Service Convenience were positively influenced the student's satisfaction. Moreover, the result also revealed … Quality and Student's Satisfaction. From the Higher Education (HE) perspective, this study provides an empirical validation of …

The purpose of this study is to analyze which factors have influence on the satisfaction of customers in service sector …’ satisfaction and others variables such as service quality, empathy and customer relationship management. The investigation is … identified the factors contributing to the satisfaction of students. The results verify that service quality and empathy has …

the effects of quality features, perceived ease of use, perceived usefulness on the intentions and satisfaction of the … course, instructor, service and system as well as perceived usefulness determined the satisfaction among students in use e-learning. …

Using data on student satisfaction and teaching time in the UK, we examine how the proportion of teaching conducted by … casual staff affected student satisfaction in the 2014-15 academic year. We find that an increased proportion of casual … teaching leads to lower student satisfaction, even when controlling for the respondent's subject, university and faculty. This …

. Objectives: This paper aims to examine the effect of blended learning on students' performance and satisfaction and showcase … whether students' satisfaction with blended learning leads to performance improvement. Methods/Approach: A quantitative … results show that blended learning influences students' performance and satisfaction. Conclusions: Course management and …

study aims to find out the effect of blended learning on students’ performance and satisfaction. Students’ satisfaction with … analysis show that blended learning has an impact on both students’ performance and students’ satisfaction. The course … management and interaction have a positive significant effect on students’ satisfaction and performance, with the latter having a …

' satisfaction and positive word-of-mouth. Based on the extensive literature review, the survey method was used to explore the … relationships between the following variables: service quality, students' satisfaction, and word-of-mouth. The data were collected … the service quality impacts the students' satisfaction and word-of-mouth, in a Croatian higher education context. A high …

students' perceptions of university sustainability including their expectations about and satisfaction with the efforts that …

Although the relationship between students’ perceptions of quality of teaching and student satisfaction may seem self …’ satisfaction, their feeling reactions on various levels, and their evaluations of teaching and instructors under various assessment …

investigate the relationship between service quality and satisfaction. Methodology/Technique – Self-administered questionnaire …