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~subject:"Customer satisfaction"
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Customer satisfaction
Arbeitsgruppe
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Leadership style
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Personality psychology
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Persönlichkeitspsychologie
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CO2-Speicherung
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Boezeman, Edwin J.
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Bornemann, Daniel
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Ellemers, Naomi
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Hennig-Thurau, Thorsten
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Sassenberg, Kai
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Walsh, Gianfranco
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Journal of retailing and consumer services
1
Leadership
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ECONIS (ZBW)
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Does relationship quality matter in e-services? : a comparison of online and offline retailing
Walsh, Gianfranco
;
Hennig-Thurau, Thorsten
;
Sassenberg, Kai
- In:
Journal of retailing and consumer services
17
(
2010
)
2
,
pp. 130-142
Persistent link: https://www.econbiz.de/10003956373
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2
Volunteer leadership : the role of pride and respect in organizational identification and leadership satisfaction
Boezeman, Edwin J.
;
Ellemers, Naomi
- In:
Leadership
10
(
2014
)
2
,
pp. 160-173
Persistent link: https://www.econbiz.de/10010370078
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