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~subject:"Customer satisfaction"
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Customer satisfaction
Tourism
21,195
Tourismus
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Tourismuswirtschaft
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7,268
Social values
5,352
Soziale Werte
5,351
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tourism
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Han, Heesup
15
Su, LuJun
7
Mostafa Rasoolimanesh, S.
6
So, Kevin Kam Fung
6
Wong, IpKin Anthony
6
Loureiro, Sandra Maria Correia
5
Petrick, James F.
5
Prayag, Girish
5
Bilgihan, Anil
4
Hyun, Sunghyup Sean
4
Jauhari, Vinnie
4
Kozak, Metin
4
Lee, Choong-Ki
4
Rather, Raouf Ahmad
4
Sirgy, M. Joseph
4
Uysal, Muzaffer
4
Al-Ansi, Amr
3
Albayrak, Tahir
3
Alrawadieh, Ziad
3
Anh Thi Tu Le
3
Assaker, Guy
3
Bruwer, Johan
3
Chen, Chun-Chu
3
Chua, Bee-Lia
3
Coromina, Lluís
3
Disegna, Marta
3
Gulid, Nak
3
Ha Nam Khanh, Giao
3
Ha Thu Nguyen
3
Hsu, Maxwell K.
3
Huang, Yinghua
3
Kim, Myung-Ja
3
Kim, Wansoo
3
Lai, Ivan K. W.
3
Lee, Jin-soo
3
León, Carmelo Javier
3
Li, Xiang
3
Lobo, Antonio
3
Moon, Hyoungeun
3
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Ernst-Moritz-Arndt-Universität Greifswald
1
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1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
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Tourism management : research, policies, practice
53
Journal of travel and tourism marketing
42
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
40
Tourism management perspectives : TMP
35
Tourism review
15
International journal of contemporary hospitality management
14
International journal of leisure and tourism marketing : IJLTM
14
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
14
Journal of hospitality and tourism insights
14
Tourism analysis : an interdisciplinary tourism & hospitality journal
14
International journal of hospitality management
13
Journal of business research : JBR
13
Journal of destination marketing & management
13
Journal of vacation marketing
13
Cogent business & management
10
The service industries journal
10
Journal of retailing and consumer services
9
Tourism and hospitality research : THR
9
Tourism economics : the business and finance of tourism and recreation
8
International Journal of Culture, Tourism and Hospitality Research
7
Journal of hospitality marketing & management
7
Enlightening tourism : ET ; a pathmaking journal
6
EuroMed journal of business
6
International Journal of Contemporary Hospitality Management
6
Journal of Islamic marketing
6
Journal of vacation marketing : an international journal
6
Service business
6
The TQM journal : the international review of organizational improvement
6
Tourism and hospitality research : the surrey quarterly review
6
Tourism planning & development
6
Worldwide Hospitality and Tourism Themes
6
Asia Pacific journal of marketing and logistics
5
International journal of event and festival management
5
International journal of services and operations management
5
The journal of services marketing
5
Tourism Management Perspectives
5
Administrative Sciences : open access journal
4
Economic research
4
International journal of productivity and quality management : IJPQM
4
International journal of services, economics and management
4
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ECONIS (ZBW)
776
Other ZBW resources
45
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1
Understanding the relationships of value, satisfaction and behavioural intentions among adventure tourists
Chandel, Jyoti Kumar
;
Bansal, S. P.
- In:
International journal of leisure and tourism marketing …
4
(
2014/15
)
2
,
pp. 156-171
Persistent link: https://www.econbiz.de/10011346382
Saved in:
2
Online group-buying of
tourism
products : effects of value and trust on site attachment, altruism, and loyalty
Kim, Myung-Ja
;
Chung, Namho
;
Lee, Choong-Ki
;
Preis, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
7/8
,
pp. 935-952
Persistent link: https://www.econbiz.de/10011409814
Saved in:
3
Sustainability, value, and satisfaction : model testing and cross-validation in tourist destinations
Iniesta-Bonillo, M. Angeles
;
Sánchez-Fernández, David
; …
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5002-5007
Persistent link: https://www.econbiz.de/10011589080
Saved in:
4
Value drivers and adventure
tourism
: a comparative analysis of Japanese and Western consumers
Williams, Paul
;
Soutar, Geoffrey N.
;
Ashill, Nicholas Jeremy
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 102-122
Persistent link: https://www.econbiz.de/10011602723
Saved in:
5
The design and management of ambience : implications for hotel
architecture
and service
Heide, Morten
;
Lærdal, Kirsti
;
Grønhaug, Kjell
- In:
Tourism management : research, policies, practice
28
(
2007
)
5
,
pp. 1315-1325
Persistent link: https://www.econbiz.de/10003501142
Saved in:
6
An empirical study on repeat consumer's shopping satisfaction on C2C e-commerce in Japan : the role of value, trust and engagement
Moriuchi, Emi
;
Takahashi, Ikuo
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 560-581
Persistent link: https://www.econbiz.de/10014285856
Saved in:
7
The role of customer engagement in building consumer loyalty to
tourism
brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
Saved in:
8
Tourists' life satisfaction at home and away : a tale of two cities
Simpson, Penny M.
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
2
,
pp. 161-175
Persistent link: https://www.econbiz.de/10011432529
Saved in:
9
ASQual : measuring tourist perceived service quality in an airport setting
George, Bapu P.
;
Henthorne, Tony L.
;
Panko, Thomas R.
- In:
International journal of business excellence
6
(
2013
)
5
,
pp. 526-536
Persistent link: https://www.econbiz.de/10010231384
Saved in:
10
Enhancing customer experience in Canadian hotels
Jayawardena, Chandana
;
Sukhu, Anupama
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
Saved in:
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