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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
82,845
Konsumentenverhalten
80,365
Spillover-Effekt
18,444
Spillover effect
18,044
Brand management
17,647
Markenführung
17,233
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13,843
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13,561
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11,163
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9,233
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5,651
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5,616
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5,306
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5,271
Service quality
4,540
Einzelhandel
4,516
Dienstleistungsqualität
4,491
Retail trade
4,451
Werbewirkung
4,227
Advertising effects
4,167
Schätzung
4,113
China
4,107
Welt
4,062
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4,004
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3,952
Electronic Commerce
3,799
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3,663
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Han, Heesup
57
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22
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19
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17
Prayag, Girish
17
Prentice, Catherine
17
Hyun, Sunghyup Sean
16
Aksoy, Lerzan
15
Söderlund, Magnus
14
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Rather, Raouf Ahmad
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Ryu, Kisang
12
Wu, Luorong
12
Keiningham, Timothy
11
Qu, Hailin
11
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11
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10
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10
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10
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10
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10
Quach, Sara
10
Sreejesh, S.
10
Ali, Faizan
9
Amin, Muslim
9
Evanschitzky, Heiner
9
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9
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9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
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University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
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1
Technische Universität Dresden
1
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1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
321
International journal of hospitality management
190
Journal of business research : JBR
165
The journal of services marketing
106
Journal of hospitality marketing & management
96
Journal of travel and tourism marketing
91
International journal of contemporary hospitality management
79
Cogent business & management
75
Tourism management : research, policies, practice
65
Services marketing quarterly
59
The service industries journal
54
Asia Pacific journal of marketing and logistics
52
Psychology & marketing
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
42
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
41
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of service research : JSR
39
Tourism management perspectives : TMP
39
Journal of service management
38
European journal of marketing : EJM
35
The international journal of bank marketing : IJBM
35
Journal of Services Marketing
34
The international review of retail, distribution and consumer research
31
Journal of Islamic marketing
30
Journal of the Academy of Marketing Science
30
International journal of retail and distribution management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
Journal of vacation marketing
27
The TQM journal : the international review of organizational improvement
27
Tourism analysis : an interdisciplinary tourism & hospitality journal
27
International journal of quality and service sciences
26
International journal of retail & distribution management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of air transport management
26
Journal of hospitality and tourism insights
26
Marketing intelligence & planning
26
Total quality management & business excellence
26
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ECONIS (ZBW)
5,778
Other ZBW resources
172
BASE
3
RePEc
1
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1
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
2
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
3
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
4
A
brand
like a friend : how
brand
likeability influences
brand
perception
Ohlwein, Martin
;
Bruno, Pascal
- In:
International journal of market research
64
(
2022
)
3
,
pp. 295-305
Persistent link: https://www.econbiz.de/10013257982
Saved in:
5
Young consumers' loyalty towards premium and non-premium shoe brands
Singh, Pankaj Kumar
;
Swain, Swapnarag
;
Ahmad, Anees
; …
- In:
International journal of business innovation and …
26
(
2021
)
4
,
pp. 424-442
Persistent link: https://www.econbiz.de/10012798605
Saved in:
6
An integrated model of social media
brand
love : mediators of
brand
attitude and consumer satisfaction
Arghashi, Vahideh
;
Bozbay, Zehra
;
Karami, Azhdar
- In:
Journal of relationship marketing : innovations and …
20
(
2021
)
4
,
pp. 319-348
Persistent link: https://www.econbiz.de/10012695107
Saved in:
7
The effect of sponsor's
brand
on consumer-
brand
relationship in sport sponsorship
Lee, Jung-Yong
;
Jin, ChangHyun
- In:
Global business and finance review
24
(
2019
)
1
,
pp. 27-43
Persistent link: https://www.econbiz.de/10012005159
Saved in:
8
Conceptualizing, validating, and managing
brand
equity for tourist satisfaction
Liu, Chih-Hsing
;
Fang, Yen-Po
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
6
,
pp. 960-978
Persistent link: https://www.econbiz.de/10011917484
Saved in:
9
Influencing factors of
brand
perception on consumers' repurchase intention : an examination of online apparel shopping
Aslam, Wajeeha
;
Ham, Marija
;
Farhat, Kashif
- In:
Management : journal of contemporary management issues
23
(
2018
)
2
,
pp. 87-102
Persistent link: https://www.econbiz.de/10012146994
Saved in:
10
The influence factors of
brand
loyalty : mobile phone industry
Khundyz, Zyeinyelkhaan
- In:
Inventi impact: retailing & consumer services
(
2018
)
4
,
pp. 224-233
Persistent link: https://www.econbiz.de/10012130322
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