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~subject:"Customer satisfaction"
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Customer satisfaction
India
34
Indien
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Consumer behaviour
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Konsumentenverhalten
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Canada
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Quality management
17
Qualitätsmanagement
15
Supply chain
15
Kanada
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Lieferkette
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Firm performance
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Unternehmenserfolg
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Manufacturing industries
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Relationship marketing
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USA
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E-commerce
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Bibliometrics
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Dienstleistungsqualität
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Service quality
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Corporate Social Responsibility
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Corporate social responsibility
7
Globalization
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Implementation
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Kundenzufriedenheit
7
Organizational change
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Adoption
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Coronavirus
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ERP system
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ERP-System
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Einführung
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Internet marketing
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Marketing management
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Multinationales Unternehmen
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Kumar, Vinod
4
Dhiman, Rahul
2
Kumar, Uma
2
Shareef, Mahmud Akhter
2
Athmay, ALaa Aldin A. AL
1
Dwivedi, Yogesh Kumar
1
Fantazy, Kamel
1
Ghosh, Pratik
1
Jhamb, Deepika
1
Kataria, Sonia
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Misra, Subhas C.
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Nambiar, Bindu K.
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Prashar, Sanjeev
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Ramanathan, Hareesh N.
1
Rana, Sudhir
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Sharma, Ila
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Uppal, Aakanksha
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EuroMed journal of business
1
International journal of Indian culture and business management
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of quality & reliability management
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Vision : the journal of business perspective
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World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
7
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1
Measuring QSR service quality on behavioral intentions of gen Z customers using QUICKSERV : mediating effect of service value and satisfaction
Ghosh, Pratik
;
Jhamb, Deepika
;
Dhiman, Rahul
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2351-2370
Persistent link: https://www.econbiz.de/10014470786
Saved in:
2
Student satisfaction as an antecedent to employee engagement among edupreneurs : a review and future research agenda
Uppal, Aakanksha
;
Sharma, Ila
;
Dhiman, Rahul
- In:
World review of entrepreneurship, management and …
20
(
2024
)
2
,
pp. 117-137
Persistent link: https://www.econbiz.de/10015055498
Saved in:
3
Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K.
;
Ramanathan, Hareesh N.
;
Rana, Sudhir
; …
- In:
Vision : the journal of business perspective
23
(
2019
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012161362
Saved in:
4
The role of e-sellers' overall reputation on trust formation, purchase intention and purchase satisfaction : a developing country perspective
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Kumar, Uma
; …
- In:
International journal of electronic marketing and …
2
(
2008/09
)
2
,
pp. 105-134
Persistent link: https://www.econbiz.de/10003781018
Saved in:
5
Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Dwivedi, Yogesh Kumar
- In:
International journal of Indian culture and business …
8
(
2014
)
1
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
Saved in:
6
E-government adoption and user's satisfaction : an empirical investigation
Athmay, ALaa Aldin A. AL
;
Fantazy, Kamel
;
Kumar, Vinod
- In:
EuroMed journal of business
11
(
2016
)
1
,
pp. 57-83
Persistent link: https://www.econbiz.de/10011567863
Saved in:
7
A serial mediation model for investigating the impact of e-CRM services on customer loyalty in the Indian healthcare industry
Singh, Pratyancha
;
Kumar, Vinod
;
Kataria, Sonia
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
1
,
pp. 62-86
Persistent link: https://www.econbiz.de/10013549034
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