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The effect of consumer confusion proneness on word of mouth, trust, and customer satisfaction
Walsh, Gianfranco; Mitchell, Vincent-Wayne - In: European journal of marketing : EJM 44 (2010) 6, pp. 838-859
Persistent link: https://www.econbiz.de/10003989148
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Some people just want to read : the roles of age, interactivity, and perceived usefulness of print in the consumption of digital information products
Kirk, Colleen P.; Chiagouris, Larry; Gopalakrishna, Pradeep - In: Journal of retailing and consumer services 19 (2012) 1, pp. 168-178
Persistent link: https://www.econbiz.de/10009507877
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Consumers' online information search : Gen Yers' finding needles in the internet haystack
Maity, Moutusy; Hsu, Maxwell K.; Pelton, Lou E. - In: Journal of marketing channels : ... distribution … 19 (2012) 1, pp. 49-76
Persistent link: https://www.econbiz.de/10009508578
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Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence
Daliri, Esmaeil; Sajad Rezaei; Wan Khairuzzaman Wan Ismail - In: International journal of business environment : IJBE 6 (2014) 4, pp. 426-450
Persistent link: https://www.econbiz.de/10010492051
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Search, purchase, and satisfaction in a multiple-channel environment : how have mobile devices changed consumer behaviors?
Singh, Sonika; Jang, Sungha - In: Journal of retailing and consumer services 65 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013169704
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Customer information search in the context of e-commerce : a cross-cultural analysis
Codignola, Federica; Capatina, Alexandru; Lichy, Jessica; … - In: European journal of international management : EJIM 16 (2021) 1, pp. 28-59
Persistent link: https://www.econbiz.de/10012610893
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Consumer search and satisfaction with mental health services
Larson, Lindsay R. L.; Bock, Dora Elizabeth - In: The journal of services marketing 30 (2016) 7, pp. 736-748
Persistent link: https://www.econbiz.de/10011590918
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The moderating influence of country of origin information seeking on homophily and product satisfaction
Van Esch, Patrick; Northey, Gavin; Duffy, Sarah; … - In: Country of origin effect : looking back and moving forward, (pp. 40-56). 2019
Persistent link: https://www.econbiz.de/10012008494
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When is enough, enough? : investigating product reviews and information overload from a consumer empowerment perspective
Hu, Han-fen; Krishen, Anjala S. - In: Journal of business research : JBR 100 (2019), pp. 27-37
Persistent link: https://www.econbiz.de/10012023771
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The Diogenes Effect in retail buyer information processing
Prince, Melvin; Kwak, Lynn; Priporas, Constantinos Vasilios - In: Journal of retailing and consumer services 49 (2019), pp. 164-172
Persistent link: https://www.econbiz.de/10012025843