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Customer satisfaction
Consumer behaviour
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Athletes
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Sport marketing quarterly : preferred journal of the Sport Marketing Association
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Effects of sport event satisfaction on team identification and revisit intent
Lee, Joon Sung
;
Kang, Joon Ho
- In:
Sport marketing quarterly : preferred journal of the …
24
(
2015
)
4
,
pp. 225-234
Persistent link: https://www.econbiz.de/10011415233
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2
Not all that glitters is golden : the impact of procedural fairness perceptions on firm evaluations and customer satisfaction with favorable outcomes
Mathur, Pragya
;
Jain, Shalini Sarin
- In:
Journal of business research : JBR
117
(
2020
),
pp. 357-367
Persistent link: https://www.econbiz.de/10012286500
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