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Money Is Not Everything : A Ty...
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Customer satisfaction
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Kim, Young-gul
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Contemporary research in e-branding
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Decision support systems : DSS ; the international journal
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ECONIS (ZBW)
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The effect of information satisfaction and relational benefit on consumer's online shopping site commitment
Park, Chung-Hoon
;
Kim, Young-gul
- In:
Contemporary research in e-branding
,
(pp. 292-312)
.
2009
Persistent link: https://www.econbiz.de/10003778279
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Integration of firm's resource and capability to implement enterprise CRM : a case study of a retail bank in Korea
Kim, Hyung-su
;
Kim, Young-gul
;
Park, Chan-wook
- In:
Decision support systems : DSS ; the international journal
48
(
2009/10
)
2
,
pp. 313-322
Persistent link: https://www.econbiz.de/10003943483
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