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Customer satisfaction
Consumer behaviour
9
Konsumentenverhalten
9
Customer integration
4
Kundenintegration
4
Satisfaction
4
Zufriedenheit
4
Dienstleistung
3
Dienstleistungsqualität
3
E-commerce
3
Electronic Commerce
3
Service innovation
3
Service quality
3
Services
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Social Web
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Social web
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Betriebliche Wertschöpfung
2
Beziehungsmarketing
2
Brand management
2
Co-creation dynamics
2
Dienstleistungssektor
2
Digitalisierung
2
Digitization
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E-SERVAR scale
2
E-service quality variation
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E-services
2
Einzelhandel
2
Emotion
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Kundenzufriedenheit
2
Life satisfaction
2
Markenführung
2
Measurement
2
Messung
2
Online retailing
2
Online-Handel
2
Relational view
2
Relationship marketing
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Chou, Cindy Yunhsin
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Huang, Hsiao-Ting
1
Laud, Gaurangi
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Lee, Crystal T.
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Leo, Wei Wei Cheryl
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International journal of retail and distribution management
1
The journal of services marketing
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ECONIS (ZBW)
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Digital transformation for crisis preparedness : service employees' perspective
Leo, Wei Wei Cheryl
;
Laud, Gaurangi
;
Chou, Cindy Yunhsin
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 351-370
Persistent link: https://www.econbiz.de/10014228976
Saved in:
2
Success factors driving consumer reuse intention of mobile shopping application channel
Tseng, Timmy H.
;
Lee, Crystal T.
;
Huang, Hsiao-Ting
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 76-99
Persistent link: https://www.econbiz.de/10012798303
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