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Customer satisfaction
Consumer behaviour
7
Konsumentenverhalten
7
Artificial intelligence
5
Künstliche Intelligenz
5
Gesundheitswesen
4
Health care system
4
Bangladesch
3
Bangladesh
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Beschwerdemanagement
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Beziehungsmarketing
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Complaint management
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Emotion
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Lieferkette
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Prediction
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Relationship marketing
3
Supply chain
3
AHP approach
2
AHP-Verfahren
2
Bank
2
Bibliometrics
2
Bibliometrie
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Consumer dissatisfaction
2
Consumers' behavioral intentions
2
Coronavirus
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Customer sentiment
2
Dissimilar attributes
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Epidemic
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Epidemie
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Food delivery apps
2
Forecasting model
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Kundenzufriedenheit
2
Machine learning
2
Mobile Anwendung
2
Mobile application
2
Negative emotion
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Prognoseverfahren
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Review texts
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Servicescape
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Social servicescape
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Hossain, Md Shamim
2
Niu, Xiongying
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Rahman, Mst Farjana
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Sultana, Most. Sharmin
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Journal of hospitality and tourism insights
1
Journal of retailing and consumer services
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ECONIS (ZBW)
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1
Detection of potential customers' empathy behavior towards customers' reviews
Hossain, Md Shamim
;
Rahman, Mst Farjana
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013169573
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2
How dissimilarity attributes at restaurants trigger negative emotions and associated behavioral intentions : the role of attribute performance
Sultana, Most. Sharmin
;
Niu, Xiongying
;
Hossain, Md Shamim
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2199-2221
Persistent link: https://www.econbiz.de/10014446041
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