//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Sponsored product-based compet...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Wettbewerb
40,473
Competition
36,334
Relationship marketing
26,165
Beziehungsmarketing
25,491
Theorie
12,816
Theory
12,521
Consumer behaviour
10,279
Konsumentenverhalten
10,227
Deutschland
7,240
Germany
5,659
Kundenzufriedenheit
5,433
competition
5,292
USA
4,442
Service quality
4,381
Dienstleistungsqualität
4,380
United States
4,133
Bank
3,597
Internationaler Wettbewerb
3,567
International competition
3,479
Innovation
3,110
Brand management
3,011
Markenführung
3,001
EU-Staaten
2,691
Lieferantenmanagement
2,594
EU countries
2,591
Supplier relationship management
2,589
Social Web
2,398
Social web
2,395
Marketingmanagement
2,277
Marketing management
2,265
Spieltheorie
2,192
Brand image
2,154
Electronic Commerce
2,148
Markenimage
2,148
Game theory
2,105
E-commerce
2,079
Einzelhandel
2,071
Welt
1,975
Wettbewerbspolitik
1,972
more ...
less ...
Online availability
All
Undetermined
2,582
Free
931
Type of publication
All
Article
4,659
Book / Working Paper
817
Journal
3
Other
1
Type of publication (narrower categories)
All
Article in journal
4,338
Aufsatz in Zeitschrift
4,338
Aufsatz im Buch
256
Book section
256
Hochschulschrift
112
Graue Literatur
92
Non-commercial literature
92
Thesis
88
Arbeitspapier
57
Working Paper
57
Conference paper
42
Konferenzbeitrag
42
research-article
42
Case study
28
Fallstudie
28
Aufsatzsammlung
26
Collection of articles of several authors
25
Sammelwerk
25
Guidebook
16
Ratgeber
16
conceptual-paper
6
Reprint
5
Lehrbuch
4
Textbook
4
Collection of articles written by one author
3
Handbook
3
Handbuch
3
Sammlung
3
review-article
3
Bibliografie
2
Conference proceedings
2
Elektronischer Datenträger
2
Konferenzschrift
2
case-report
2
Accompanied by computer file
1
Article
1
Bibliografie enthalten
1
Bibliography included
1
Checkliste
1
Elektronischer Datenträger als Beilage
1
more ...
less ...
Language
All
English
5,149
German
328
Undetermined
3
French
1
Italian
1
Author
All
Han, Heesup
33
Homburg, Christian
22
Mattila, Anna S.
20
Svensson, Göran
20
Prentice, Catherine
19
Gil Saura, Irene
15
Aksoy, Lerzan
14
Mittal, Vikas
14
Bilgihan, Anil
13
Gustafsson, Anders
13
Hyun, Sunghyup Sean
13
Usman, Osly
13
Wong, IpKin Anthony
13
Kim, Wansoo
12
Klaus, Philipp
12
Rather, Raouf Ahmad
12
Stock-Homburg, Ruth
12
Balaji, M. S.
11
Blut, Markus
11
Evanschitzky, Heiner
11
Keiningham, Timothy
11
Loureiro, Sandra Maria Correia
11
Quach, Sara
11
So, Kevin Kam Fung
11
Wieseke, Jan
11
Bang, Nguyen
10
Barnes, Donald C.
10
Bruhn, Manfred
10
McColl-Kennedy, Janet R.
10
Roberts-Lombard, Mornay
10
Töpfer, Armin
10
Van Vaerenbergh, Yves
10
Casidy, Riza
9
Grégoire, Yany
9
Izogo, Ernest Emeka
9
Jang, Soocheong
9
Khan, Imran
9
Larivière, Bart
9
Park, Jungkun
9
Ringle, Christian M.
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
4
Harvard Graduate School of Business Administration
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Conference Board
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Eric Cuvillier <Firma>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Freie Universität Berlin
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
RWTH Aachen
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Tartu Ülikool
1
Technische Universität Dresden
1
Walter de Gruyter GmbH & Co. KG
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
256
Journal of business research : JBR
145
International journal of hospitality management
137
The journal of services marketing
108
Journal of hospitality marketing & management
64
The service industries journal
63
Journal of travel and tourism marketing
59
International journal of contemporary hospitality management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
Tourism management : research, policies, practice
53
Cogent business & management
47
Journal of service research : JSR
44
Services marketing quarterly
43
Service business
42
Journal of strategic marketing
41
Journal of service management
40
Asia Pacific journal of marketing and logistics
39
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
37
The TQM journal : the international review of organizational improvement
35
The international journal of bank marketing : IJBM
34
Journal of the Academy of Marketing Science
33
The journal of business & industrial marketing
33
International journal of electronic customer relationship management : IJECRM
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Psychology & marketing
31
International journal of electronic marketing and retailing : IJEMR
28
Journal of service research
28
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
26
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Total quality management & business excellence
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
24
Journal of retailing
24
European journal of marketing : EJM
23
International journal of quality and service sciences
23
Journal of hospitality and tourism insights
22
Journal of marketing
22
The international review of retail, distribution and consumer research
22
Journal of Asian finance, economics and business : JAFEB
21
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
20
more ...
less ...
Source
All
ECONIS (ZBW)
5,422
Other ZBW resources
54
RePEc
2
BASE
1
EconStor
1
Showing
1
-
10
of
5,480
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Determinants of game-products repurchasing behaviour in virtual comunity : the role achievement as moderation variable
Zein, Dhani Mifthakhul
;
Puspaningrum, Astrid
;
Rofiq, Ainur
-
2023
Persistent link: https://www.econbiz.de/10014285175
Saved in:
2
Team participation and online gamer loyalty
Teng, Ching-I
;
Chen, Wei-Wen
- In:
Electronic commerce research and applications
13
(
2014
)
1
,
pp. 24-31
Persistent link: https://www.econbiz.de/10011348337
Saved in:
3
Causal relationships between table game players’ perceptions of service quality, perceived winning, and game spending : moderating effects of demographic factors
Jeon, Sang Mi
;
Magnini, Vincent P.
;
Kim, Insin
;
Hyun, …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 922-944
Persistent link: https://www.econbiz.de/10010125916
Saved in:
4
Revisiting the satisfaction-loyalty relationship in the sport video gaming context : the mediating role of consumer expertise
Kwak, Dae Hee
;
McDaniel, Stephen R.
;
Kim, Ki Tak
- In:
Journal of sport management : the official journal of …
26
(
2012
)
1
,
pp. 81-91
Persistent link: https://www.econbiz.de/10009512304
Saved in:
5
Social casinos : winning isn't everything
Barsky, Jonathan
- In:
The journal of gambling business and economics
13
(
2020
)
1
,
pp. 71-85
Persistent link: https://www.econbiz.de/10012654041
Saved in:
6
Casino-induced satisfaction of needs and casino customer loyalty : the moderating role of subjective norms and perceived gaming value
Tsai, Henry
;
Fong, Lawrence Hoc Nang
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 478-490
Persistent link: https://www.econbiz.de/10012607326
Saved in:
7
The effect of perceived value and mobile game loyalty on in-app purchase intention in mobile game in Indonesia : case study : Mobile Legend and Love Nikki
Purnami, Luh Dyah
;
Agus, Anna Amalyah
- In:
ASEAN marketing journal : Association of Southeast …
12
(
2020
)
1
,
pp. 9-19
Persistent link: https://www.econbiz.de/10012503235
Saved in:
8
Can gamification increases consumers' engagement in fitness apps? : the moderating role of commensurability of the game elements
Feng, Wenting
;
Tu, Rungting
;
Hsieh, Peishan
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305899
Saved in:
9
COVID 2.0: the changing pandemic attitudes of casino customers
Barsky, Jonathan
- In:
The journal of gambling business and economics
15
(
2022
)
1
,
pp. 55-67
Persistent link: https://www.econbiz.de/10014249199
Saved in:
10
Gamify, engage, build loyalty : exploring the benefits of gameful experience for branded sports apps
Habachi, Salma
;
Matute, Jorge
;
Palau i Saumell, Ramon
- In:
The journal of product & brand management
33
(
2024
)
1
,
pp. 57-75
Persistent link: https://www.econbiz.de/10014485716
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->