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~subject:"Customer satisfaction"
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Customer satisfaction
Retailing
1,950
Conjoint analysis
1,787
Conjoint-Analyse
1,630
Consumer behaviour
1,380
Konsumentenverhalten
1,156
Retail trade
743
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segmentation
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retailing
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conjoint analysis
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Market segmentation
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265
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251
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Willingness to pay
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Theory of preferences
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Pricing strategy
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179
Online-Handel
165
Online retailing
164
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155
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153
Brand management
128
Electronic Commerce
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Moliner-Velázquez, Beatriz
5
Bolton, Ruth N.
3
Fuentes-Blasco, María
3
Gil Saura, Irene
3
Gustafsson, Anders
3
Hunneman, Auke
3
Sloot, Laurens M.
3
So, Kevin Kam Fung
3
Tarasi, Crina O.
3
Verhoef, Peter C.
3
Bijmolt, Tammo H. A.
2
Duggal, Ekta
2
Esmark, Carol L.
2
Fayos-Gardó, Teresa
2
Fei, Li
2
King, Ceridwyn
2
Noble, Stephanie M.
2
Schönhoff, Alejandro-Marcel
2
Sebastianelli, Rose
2
Semeijn, Janjaap
2
Tamimi, Nabil
2
Tanford, Sarah
2
Voorhees, Clay M.
2
Walvekar, Shubhangi
2
Wang, Ying
2
Witell, Lars
2
Yang, Zhilin
2
van Riel, Allard C.R.
2
A. Anaza, Nwamaka
1
Aggarwal, Aanchal
1
Ahmad, Fauziah Sh.
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Ahmed, Salma
1
Aiolfi, Simone
1
Al-Homaidi, Eissa A.
1
Albayrak, Tahir
1
Albinsson, Pia A.
1
Allenby, Greg M.
1
Andreu, Luisa
1
Ashley, Christy
1
Austen, Viola
1
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International Journal of Retail & Distribution Management
17
Journal of Services Marketing
7
Journal of business research : JBR
6
European Journal of Marketing
5
Journal of retailing and consumer services
4
The international review of retail, distribution and consumer research
4
International Journal of Bank Marketing
3
Journal of Consumer Marketing
3
Journal of Service Management
3
Journal of retailing
3
The journal of services marketing
3
Business horizons
2
Business-to-Business-Marketing
2
Cogent business & management
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of hospitality management
2
International journal of public sector performance management : IJPSPM
2
International journal of retail & distribution management
2
Journal of Fashion Marketing and Management: An International Journal
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of service management
2
Management decision : MD
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Business Strategy Series
1
Decision : official journal of Indian Institute of Management Calcutta
1
Discussion papers / Zentrum für Internationale Entwicklungs- und Umweltforschung, Justus-Liebig-Universität Gießen
1
EuroMed Journal of Business
1
Handbuch Marktforschung : Methoden, Anwendungen, Praxisbeispiele
1
Human Resource Management International Digest
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Journal of Quality & Reliability Management
1
International journal of bank marketing
1
International journal of business
1
International journal of business and globalisation : IJBG
1
International journal of business information systems : IJBIS
1
International journal of business performance management
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of electronic business : IJEB
1
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ECONIS (ZBW)
96
Other ZBW resources
52
RePEc
2
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1
An examination of attributes affecting consumers' perceptions of e-tailer quality
Sebastianelli, Rose
;
Tamimi, Nabil
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 268-283
Persistent link: https://www.econbiz.de/10010248373
Saved in:
2
Youth preferences for fast food industry : a conjoint approach
Saxena, Noopur
;
Taneja, Mayur
- In:
International journal of public sector performance …
6
(
2020
)
4
,
pp. 456-466
Persistent link: https://www.econbiz.de/10012516815
Saved in:
3
Frequency of retail services, membership fees and real store shopping experience : analysing consumer preferences
Hirogaki, Mitsunori
- In:
International journal of business and globalisation : IJBG
23
(
2019
)
3
,
pp. 367-382
Persistent link: https://www.econbiz.de/10012153199
Saved in:
4
A data-driven approach for the optimisation of product specifications
Zhang, Lei
;
Chu, Xuening
;
Chen, Hansi
;
Yan, Bo
- In:
International journal of production research
57
(
2019
)
3
,
pp. 703-721
Persistent link: https://www.econbiz.de/10012183725
Saved in:
5
Frontline employee inspiration in
retailing
: conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin
-
2022
Persistent link: https://www.econbiz.de/10013188011
Saved in:
6
Internet-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
Saved in:
7
The relative significance of product quality attributes driving customer satisfaction within the fast fashion market : a UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Carey, Robin
;
Wu, …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 280-303
Persistent link: https://www.econbiz.de/10011317281
Saved in:
8
Relationship characteristics and cash flow variability : implications for satisfaction, loyalty, and customer portfolio management
Tarasi, Crina O.
;
Bolton, Ruth N.
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10009774895
Saved in:
9
Effects of cuisine experience, psychological well-being, and self-health perception on the revisit intention of hot springs tourists
Lin, Chung-hsien
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
2
,
pp. 243-265
Persistent link: https://www.econbiz.de/10010358984
Saved in:
10
Essential customer service factors and the
segmentation
of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa
;
Liu, Hsiou-hsiang
;
Chang, Feng-hsiang
- In:
International journal of hospitality management
35
(
2013
),
pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
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