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Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen
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Von Mensch zu Mensch : die Kundenversteher Service Culture 2025 ; ein Plädoyer für Kunden und Mitarbeiter als Wertegemeinschaft
Rütter, Peter M.
- In:
Die Zukunft des Customer Service : Analysen, …
,
(pp. 129-134)
.
2008
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