The main purpose and objective of this study is to examine how the organisation’s personnel relate with the customers and the impacts of the customer service relations on the organisational growth. Seven research questions and three hypotheses were postulated to find solutions to the problems...

The main purpose and objective of this study is to examine how the organisation’s personnel relate with the customers and the impacts of the customer service relations on the organisational growth. Seven research questions and three hypotheses were postulated to find solutions to the problems...