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~subject:"Customer service"
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Customer service
Salespeople
21
Verkaufspersonal
21
Selling
11
Verkauf
11
Beziehungsmarketing
5
Relationship marketing
5
B-to-B-Marketing
4
Brand image
4
Business-to-business marketing
4
Lieferantenmanagement
4
Markenimage
4
Personal selling
4
Sales
4
Supplier relationship management
4
Anforderungsprofil
3
Arbeitsverhalten
3
Consumer behaviour
3
Erfolgsfaktor
3
Intrinsic motivation
3
Konsumentenverhalten
3
Leistungsmotivation
3
Motivation
3
New product development
3
Occupational profile
3
Produktentwicklung
3
Social network
3
Soziales Netzwerk
3
Success factor
3
Work behaviour
3
Work motivation
3
Absatz
2
Ambidextrous organization
2
Arbeitsleistung
2
Betriebliche Wertschöpfung
2
Bibliometrics
2
Bibliometrie
2
Brand management
2
Competition
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Customer satisfaction
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Hughes, Douglas E.
2
Le Bon, Joël
1
Ogilvie, Jessica L.
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service research
1
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ECONIS (ZBW)
2
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The dilemma of outsourced customer service and care : research propositions from a transaction cost perspective
Le Bon, Joël
;
Hughes, Douglas E.
- In:
Industrial marketing management : the international …
38
(
2009
)
4
,
pp. 404-410
Persistent link: https://www.econbiz.de/10003865353
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2
When sales becomes service : the evolution of the professional selling role and an organic model of frontline ambidexterity
Hughes, Douglas E.
;
Ogilvie, Jessica L.
- In:
Journal of service research
23
(
2020
)
1
,
pp. 22-32
Persistent link: https://www.econbiz.de/10012183577
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