Laux, Chad; Li, Na; Seliger, Corey; Springer, John - In: International Journal of Productivity and Performance … 66 (2017) 5, pp. 662-679
Purpose The purpose of this paper is to develop a framework for utilizing Six Sigma (SS) principles and Big Data analytics at a US public university for the improvement of student success. This research utilizes findings from the Gallup index to identify performance factors of higher education....