In this paper we report on the results of a European survey on business/ICT alignment practices. The goal of this study is to come up with some practical guidelines for managers on how to strive for better alignment of ICT investments with business requirements. Based on Luftman's alignment...

Process mining research has mainly focused on the development of process mining techniques, with process discovery algorithms in the center of attention. However, far less research attention has been paid to the actual applicability of these process mining techniques in common business settings....

As process-aware information systems are becoming omnipresent in contemporary organizations, the requirements for risk management and compliance checking have evolved and demand a more process-centered approach. The business events recorded by these information systems are systematically and...