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Discrete event simulation model performed with data analytics for a call center optimization
Serper, Nisan Güniz; Şen, Elif; Uslu, Banu Çalış - In: Istanbul business research 51 (2022) 1, pp. 189-208
prioritization, the making of a Recency-Frequency-Monetary (RFM) analysis was applied. The system was modeled using ARENA simulation … software, and performance parameters were measured depending on the segments obtained. The results show that the simulation …
Persistent link: https://www.econbiz.de/10013253138
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Predicting the performance of queues : a data analytic approach
Yang, Kum-khiong; Cayirli, Tugba; Low, Joyce M. W. - In: Computers & operations research : and their … 76 (2016), pp. 33-42
Persistent link: https://www.econbiz.de/10011582084
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Digitalisierung im Kontext von Nachhaltigkeit und Klimawandel
Biedermann, Hubert (ed.); Posch, Wolfgang (ed.);  … - 2021 - 1. Auflage
Nachhaltiges Wirtschaften unter Berücksichtigung ökonomischer, ökologischer und sozialer Aspekte gewinnt gesellschaftlich und politisch zunehmend an Stellenwert und wird dadurch zu einer Grundvoraussetzung für erfolgreiche Unternehmensführung. Speziell durch die rasch voranschreitende...
Persistent link: https://www.econbiz.de/10012520946
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Challenges and countermeasures for digital twin implementation in manufacturing plants : a Delphi study
Saporti, Nicolò; Cannas, Violetta Giada; Pozzi, Rossella; … - In: International journal of production economics 261 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014336935
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Preventing and detecting fraud through data analytics in auto insurance field
Banarescu, Adrian; Baloi, Aurel-Mihail - In: Revista română de economie 40 (2015) 1, pp. 89-114
Persistent link: https://www.econbiz.de/10011545638
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How the use of big data analytics affects value creation in supply chain management
Chen, Daniel Q.; Preston, David S.; Swink, Morgan - In: Journal of management information systems : JMIS 32 (2015) 4, pp. 4-39
Persistent link: https://www.econbiz.de/10011491382
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Using data analytics to capture revenue management benefits in turbulent periods
Jain, Himanshu; Bacon, Tom - In: Journal of revenue and pricing management 15 (2016) 2, pp. 87-94
Persistent link: https://www.econbiz.de/10011477226
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Eight issues on audit data analytics we would like researched
Wang, Tawei; Cuthbertson, Robert - In: The journal of information systems : JIS ; a semiannual … 29 (2015) 1, pp. 155-162
Persistent link: https://www.econbiz.de/10011293459
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Can substantive analytical procedures with data and data analytics replace sampling as tests of details?
Yoon, Kyunghee; Pearce, Timothy - In: Journal of emerging technologies in Accounting 18 (2021) 2, pp. 185-199
Persistent link: https://www.econbiz.de/10013162146
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Barriers in adopting IT and data analytics for internal auditing : findings from Vietnam's banking sector
Quoc Trung Pham; Thi Kim Mai Ngo; Cristofaro, Matteo; … - In: International journal of management and decision making … 20 (2021) 2, pp. 198-219
Persistent link: https://www.econbiz.de/10012514586