CHEN, YAO; MORITA, HIROSHI; ZHU, JOE - In: International Journal of Information Technology & … 04 (2005) 03, pp. 385-394
Data envelopment analysis (DEA) identifies an empirical efficient frontier of a set of peer decision making units (DMUs) with multiple inputs and outputs. The efficient frontier is characterized by the DMUs with an unity efficiency score. The performance of inefficient DMUs is characterized with...