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Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
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Needmining : automated analytical support for customer need elicitation
Kühl, Niklas
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2017
Persistent link: https://www.econbiz.de/10011875546
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Service innovation analytics : towards an approach for validating frameworks for service innovation capabilities via text mining
Feldmann, Niels
;
Kohler, Marc
;
Kimbrough, Steven O.
; …
- In:
Exploring services science : 4th international …
,
(pp. 73-85)
.
2013
Persistent link: https://www.econbiz.de/10009728309
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