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Background: Given the importance of customers as the most valuable assets of organizations, customer retention seems to be an essential, basic requirement for any organization. Banks are no exception to this rule. The competitive atmosphere within which electronic banking services are provided...
Persistent link: https://www.econbiz.de/10011808217
Background: Given the importance of customers as the most valuable assets of organizations, customer retention seems to be an essential, basic requirement for any organization. Banks are no exception to this rule. The competitive atmosphere within which electronic banking services are provided...
Persistent link: https://www.econbiz.de/10011542335
Persistent link: https://www.econbiz.de/10009630948
Persistent link: https://www.econbiz.de/10012179297