This paper studies associations between the use of formal decision-making processes in e-Government projects and the outcomes of these projects. By doing so, this study contributes to the decision sciences as well as to the fields of e-Government, information systems and public administration....

Introduction -- PRM and types of project uncertainties -- Overview of DMDU methodologies -- Project complexity concept -- Decision-making framework -- Selection of project options in situations of deep uncertainty -- Development of project schedule and cost contingencies in complex projects --...