Strategic planning is especially important for organization's success and creation of competitive advantage in a competitive and complicated environment, and on the other hand achievement and implementation of strategies can perform an important role for the purpose of organizations' success,...

In a growingly competitive business environment, numerous organizations adopt the total quality management (TQM) approach, to struggle for business excellence. To monitor the progress towards business excellence, thousands of organizations across the world use self-assessment on a regular basis....

The Balanced Scorecard (BSC) has been proposed as a strategic management evaluation system recently. Strategic management is important for organizational success and competitive advantage in an increasingly competitive business environment. Many organizations have adopted the BSC to gain...