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Transport regulatory agencies and civil law tradition in Latin America : some issues from recent Brazilian experience
Orrico Filho, Romulo Dante; Dourado, Anísio Brasileiro … - In: Competition and ownership in land passenger transport : …, (pp. 819-828). 2007
Persistent link: https://www.econbiz.de/10003769751
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Kundeninteressen im öffentlichen Verkehr : Verbraucherschutz und Verbraucherbeteiligung
Schiefelbusch, Martin (ed.);  … - 2009
Persistent link: https://www.econbiz.de/10003831319
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Public transport and its users : the passenger's perspective in planning and customer care
Dienel, Hans-Liudger (contributor);  … - 2016
1. Passenger interests in public transport / Martin Schiefelbusch -- 2. Consumer protection in public transport -- 3. Customer perspective in quality management -- 4. User participation in public transport -- 5. Planning public transport, customer representation and passenger rights in Europe --...
Persistent link: https://www.econbiz.de/10015069098
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Europäische Vorbilder für Kundendienst und Fahrgastrechte in Deutschland : Auswertung empirischer Studien zum Kundendienst europäischer Verkehrsunternehmen
Dienel, Hans-Liudger; Schiefelbusch, Martin; Jansen, Holger - 2008 - Stand: Oktober 2008
Persistent link: https://www.econbiz.de/10003774001
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Passengers, crowding and complexity : models for passenger oriented public transport
Bouman, Paul - 2017
Persistent link: https://www.econbiz.de/10011723237
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The Thredbo story : a journey of competition and ownership in land passenger transport
Wong, Yale Z.; Hensher, David A. - In: Research in transportation economics 69 (2018), pp. 9-22
Persistent link: https://www.econbiz.de/10012026563
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Kundenschutz auf liberalisierten Märkten : Personenverkehr/Eisenbahn ; Vergleich der Konzepte, Maßnahmen und Wirkungen in Europa
Keßler, Jürgen (contributor);  … - 2008 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003635714
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Looking forward : what comes next in competition and ownership of land passenger transport?
Hensher, David A. - In: Competition and ownership in land passenger transport : …, (pp. 9-32). 2007
Persistent link: https://www.econbiz.de/10003769681