This experimental study asks whether generosity decreases emotional distance, a question pertinent to human service quality. Highly vulnerable service recipients may not enforce quality standards. Quality can then be viewed as an act of generosity, a gift from the provider to the recipient. For...

Die Armutsquote in Deutschland hat ein Rekordhoch erreicht. Die verheerenden Auswirkungen erlebt Cansin Köktürk bei ihrer täglichen Arbeit als Sozialarbeiterin hautnah: In Kitas, in Schulen, in der ambulanten Jugendhilfe, in Notunterkünften und in den Städten, die am stärksten davon...

The literature on social preferences provides overwhelming evidence of departuresfrom pure self-interest of individuals. Experiments show that people care about others’well-being and their relative standing. This paper investigates whether this type ofbehavior persists when risk comes into...

Seminal models of herd behaviour and informational cascades point out the existence of information negativeexternalities, and propose to destroy information in order to achieve social improvements. Although in the lastyears many features of herd behaviour and informational cascades have been...