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Customer Trust Management : ein Beitrag zum Vertrauensmanagement im Lebensmitteleinzelhandel

Kenning, Peter - 2002 - 1. Aufl.

Persistent link: https://www.econbiz.de/10001707545

Grenzenlos mobil : Mobilität und Kontinuität in der Wirtschaft ; Symposium Oeconomicum Münster, 22. Mai 1996

Kenning, Peter (ed.) - 1996

Persistent link: https://www.econbiz.de/10000612772

Beschwerdemanagement im B2B-Sektor: Replikation und Erweiterung

Brock, Christian; Blut, Markus; Evanschitzky, Heiner; … - In: Die Betriebswirtschaft : DBW 70 (2010) 1, pp. 27-41

Persistent link: https://www.econbiz.de/10003929430

The influence of retailers’ family firm image on new product acceptance : an empirical investigation in the German FMCG market

Beck, Susanne; Kenning, Peter - In: International journal of retail & distribution management 43 (2015) 12, pp. 1126-1143

Persistent link: https://www.econbiz.de/10011431949

Consumer trial, continuous use, and economic benefits of a retail service innovation : the case of the personal shopping assistant

Evanschitzky, Heiner; Iyer, Gopalkrishnan R.; Pillai, … - In: The journal of product innovation management : an … 32 (2015) 3, pp. 459-475

Persistent link: https://www.econbiz.de/10011441406

Consumer confusion in German food retailing : the moderating role of trust

Wobker, Inga Kristina; Eberhardt, Tim; Kenning, Peter - In: International journal of retail & distribution management 43 (2015) 8, pp. 752-774

Persistent link: https://www.econbiz.de/10011443501

Consumer trust in food retailers : conceptual framework and empirical evidence

Rampl, Linn Viktoria; Eberhardt, Tim; Schütte, Reinhard; … - In: International journal of retail & distribution management 40 (2012) 4, pp. 254-272

Persistent link: https://www.econbiz.de/10009561598

What do people know about the economy? : a test of minimal economic knowledge in Germany

Wobker, Inga; Lehmann-Waffenschmidt, Marco; Kenning, Peter - 2012

This research evaluates Minimal Economic Knowledge (MEK) in Germany - that is, basic knowledge of economic facts, concepts, and causal relationships needed for understanding and successfully participating in the economy. It is addressed to gain an understanding of the level of Minimal Economic...

Persistent link: https://www.econbiz.de/10009682074

Handelsmarkenmanagement im deutschen Konsumgüterhandel : Studie

Ahlert, Dieter; Kenning, Peter - 1999

Persistent link: https://www.econbiz.de/10001718836

Markenmanagement im Handel : von der Handelsmarkenführung zum integrierten Markenmanagement in Distributionsnetzen ; Strategien, Konzepte, Praxisbeispiele

Ahlert, Dieter; Kenning, Peter; Schneider, Dirk - 2000 - 1. Aufl.

Persistent link: https://www.econbiz.de/10001513340