Dezdar, Shahin; Ainin, Sulaiman - In: Management Decision 49 (2011) 6, pp. 911-926
Purpose – This study aims to examine organizational factors (i.e. top management support, training and education … and understood by the entire company. Finally it is also illustrated that adequate training and education pertaining to … implementation. Originality/value – This study examines how organizational factors, namely top management support, training and …