Studies have shown that project managers are responsible for the successful management of various projects. Increasingly, this success depends on the project manager being a knowledge worker (KW)-i.e., possessing and utilizing both "hard" and "soft" skills/competencies to manage assigned...

This evaluation assesses knowledge-based activities in nine country programs selected from 48 knowledge-intensive programs supported by the Bank Group. It identifies the factors in the success or failure of those activities as they contribute to policy making or development outcomes. It also...

The World Bank Group is currently engaged in reflection and debate on how to improve the delivery of development support. Part of this debate concerns strengthening the knowledge agenda. The findings of this evaluation are particularly relevant because they speak directly to questions that the...

Cover -- Title Page -- Copyright -- Contents -- Abbreviations -- Acknowledgments -- Overview -- Management Response -- Management Action Record -- Chairperson's Summary -- 1 Introduction -- Relative Intensity of Knowledge Services in World Bank Country Programs -- Objectives, Scope, and...