The paper is devoted to solving the problem of assessing the quality of the medicalelectronic service. A variety of dimensions and factors of quality, methods and models applied indifferent scopes of activity for assessing quality of service is researched. The basic aspects,requirements and...

The paper is devoted to solving a problem of the development of the website of Russianmunicipal policlinics and provides a selection of a set of elements which should be posted on awebsite. Such elements are necessary to provide citizens with correct and ergonomic e-services.The insufficient...

Cloud Computing is a topic that has gained momentum in the last years. Current studies show that anincreasing number of companies is evaluating the promised advantages and considering making use ofcloud services. In this paper we investigate the phenomenon of cloud computing and its importance...

Expert-driven business process management is an establishedmeans for improving efficiency of organizational knowledge work.Implicit procedural knowledge in the organization is made explicit bydening processes. This approach is not applicable to individual knowledgework due to its high complexity...

Neue Technologien und Innovationen stellen heutzutage wichtige Schlüsselelemente derWachstums‐ und Erfolgssicherung von Unternehmen dar. Durch einen in Geschwindigkeitund Intensität immer schneller zunehmenden Wettbewerb nehmen Innovationen eine immerzentralere Rolle im Praxisalltag von...