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Optimal average-cost policy for a queue with start-up and shut-down costs
Sobel, Matthew J. - In: Operations research 17 (1969) 1, pp. 145-162
Persistent link: https://www.econbiz.de/10002844733
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Cost of specialization in a service economy
Spengler, Joseph J. - In: Social science quarterly 51 (1970) 2, pp. 237-262
Persistent link: https://www.econbiz.de/10002858073
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Die Träger von Instandhaltungsleistungen im Anlagengeschäft
Schwab, Wilfried - 1984
Persistent link: https://www.econbiz.de/10000073249
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A queuing-based model for optimal dimension of service firms
Parra-Frutos, Isabel - In: SERIEs - Journal of the Spanish Economic Association 1 (2010) 4, pp. 459-474
This paper examines a stochastic model to determine optimal pricing, waiting time, output, and sizing decisions for service firms which compete on time in an uncertain environment. Sizing decisions concern optimal service capacity and maximum physical waiting room (with a given probability)....
Persistent link: https://www.econbiz.de/10010317085
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Circulation of autonomous agents in production and service networks
Gallay, Olivier; Hongler, Max-Olivier - In: International journal of production economics 120 (2009) 2, pp. 378-388
Persistent link: https://www.econbiz.de/10003888402
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An advanced queueing model to analyze appointment-driven service systems
Creemers, Stefan; Lambrecht, Marc R. - In: Computers & operations research : and their … 36 (2009) 10, pp. 2773-2785
Persistent link: https://www.econbiz.de/10003907004
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Service performance analysis and improvement for a ticket queue with balking customers
Xu, Susan H.; Gao, Long; Ou, Jihong - In: Management science : journal of the Institute for … 53 (2007) 6, pp. 971-990
Persistent link: https://www.econbiz.de/10003490974
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A queuing-based model for optimal dimension of service firms
Parra-Frutos, Isabel - In: SERIEs : Journal of the Spanish Economic Association 1 (2010) 4, pp. 459-474
This paper examines a stochastic model to determine optimal pricing, waiting time, output, and sizing decisions for service firms which compete on time in an uncertain environment. Sizing decisions concern optimal service capacity and maximum physical waiting room (with a given probability)....
Persistent link: https://www.econbiz.de/10009355897
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Bounded rationality in service systems
Huang, Tingliang; Allon, Gad; Bassamboo, Achal - 2011
Persistent link: https://www.econbiz.de/10009240536
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Bounded rationality in service systems
Huang, Tingliang; Allon, Gad; Bassamboo, Achal - In: Manufacturing & service operations management : M & SOM 15 (2013) 2, pp. 263-279
Persistent link: https://www.econbiz.de/10009751784