This paper analyzes the relationship between service innovation and different types of enterprise software systems, i … single firm. Using firm-level data of a survey among ICT service providers and knowledge-intensive service providers in … service sector. The analysis is based on a knowledge production function. The results reveal that there is no relationship …

service innovation) taking into consideration the specific industry membership of each company (manufacturing or service … enterprises and SMEs as well as service and organizational innovation (cf. Sawhney & Mohanbir 2006). Against this background, it … companies in our sample pursues a service innovation strategy, but only six percent of these rank among the highly innovative …

This paper examines the evidence on service innovation using the 2012 Census of Philippine Business and Industry and … innovation behavior between the manufacturing and services sectors, for example, with respect to information sources and … innovation activities. Many similarities were also detected in terms of service product innovation, the popularity of …