: products and processes, manufacturing and services, as well as input indicators, intermediaries and outputs. However …Innovation can be a source of competitive advantage for companies, either through the improvement of methods and … techniques capable of generating new products or services, or perfecting existing ones. Along these lines, it is particularly …

innovation behavior between the manufacturing and services sectors, for example, with respect to information sources and … entrepreneurship. The results of this paper reveal the importance of service innovation not only for the services sector but also for … the manufacturing sector consistent with servicification. In general, different types of innovation are undertaken by …

investigate whether those KIBS firms that involve their customers in coproduction of services are more innovative. This paper … explores the relationships between a set of innovation drivers and implementation of innovations in KIBS based on a sample of … 441 firms operating in Russia. The results show that coproduction of services increases the possibility of both …

Despite the growing body of literature concentrating on service innovation, empirical research focusing on measuring … innovation process and to assess its impact is a pre-condition to properly manage it, we conduct a literature review of recent … empirical studies on the measurement of service innovation to ascertain our current body of knowledge. We restrict our review to …

important supplementary mechanism to protect innovations in knowledgeintensive services. …

The purpose of this paper is to propose a service development process that is adapted to manufacturing companies and to … development (NSD) literature and argues for design principles to develop a NSD process in a manufacturing context. Further, a … generic NSD framework for manufacturing companies and a five-stage service development process framework is presented in …