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~subject:"Dienstleistungsqualität"
~subject:"Manufacturing industries"
~type_genre:"Article in journal"
~type_genre:"Konferenzschrift"
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Dienstleistungsqualität
Manufacturing industries
Qualitätsmanagement
8,451
Quality management
8,351
Service quality
1,777
Product quality
1,051
Produktqualität
1,049
Arbeitsorganisation
1,030
Work organization
1,003
Customer satisfaction
753
Kundenzufriedenheit
753
Theory
752
Theorie
751
Lieferkette
699
Supply chain
699
Industrie
685
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684
Standardization
684
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680
Business process management
678
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676
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676
Performance measurement
552
Performance-Messung
551
USA
521
United States
519
Lean Management
501
Lean management
498
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495
Lean production
493
Innovation
430
Krankenhaus
397
Hospital
395
India
388
Indien
388
Deutschland
382
Germany
371
Organisatorischer Wandel
371
Organizational change
371
Health care
366
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Undetermined
1,192
Free
239
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Article
2,387
Book / Working Paper
39
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Article in journal
Konferenzschrift
Aufsatz in Zeitschrift
2,398
Aufsatz im Buch
195
Book section
195
Hochschulschrift
164
Graue Literatur
136
Non-commercial literature
136
Thesis
136
Working Paper
69
Arbeitspapier
68
Collection of articles of several authors
56
Sammelwerk
56
Case study
48
Fallstudie
48
Conference paper
39
Konferenzbeitrag
39
Bibliografie enthalten
36
Bibliography included
36
Aufsatzsammlung
27
Conference proceedings
19
Amtsdruckschrift
18
Government document
18
Lehrbuch
16
Textbook
14
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9
Handbuch
9
Interview
5
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3
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3
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3
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English
2,374
German
55
Czech
1
Croatian
1
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1
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Antony, Jiju
29
Ahuja, Inderpreet Singh
19
Shahin, Arash
16
Devadasan, S. R.
12
Garza-Reyes, Jose Arturo
12
Prybutok, Victor R.
12
Chiarini, Andrea
11
Cudney, Elizabeth A.
11
Schreier, Gerhard
10
Singh, Kanwarpreet
10
He, Zhen
9
Kumar, Vikas
9
McFadden, Kathleen L.
9
Fredendall, Lawrence D.
8
Marimon, Frederic
8
Ahuja, I. P. S.
7
Harwinder Singh
7
Ojha, Ravindra
7
Dahlgaard, Jens Jörn
6
Dwivedi, Yogesh Kumar
6
Gotzamani, Katerina
6
Gremyr, Ida
6
Jagdeep Singh
6
Mathiyazhagan, Maathai K.
6
Matsui, Yoshiki
6
Medeiros, Denise Dumke de
6
Shokri, Alireza
6
Swarnakar, Vikas
6
Sweis, Rateb J.
6
Al-Karaghouli, Wafi
5
Anh Chi Phan
5
Basu, Rana
5
Bhola, Prabha
5
Bruhn, Manfred
5
Chakraborty, Subhajit
5
Chang, Tsang-Chuan
5
Cheng, Ching-Chan
5
Desai, Darshak A.
5
Garg, Dixit
5
Gupta, Pardeep
5
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Hochschulrektorenkonferenz
14
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Bochumer Qualitätstage <3, 1994, Bochum>
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forum Bildung
1
Friedrich-Ebert-Stiftung / Abteilung Arbeit und Sozialpolitik
1
Herbsttagung Qualität Messen - Qualität Managen, Leistungsparameter in der Hochschulentwicklung <2004, Köln>
1
Industrie- und Handelskammer <Bochum>
1
Institut der Deutschen Wirtschaft Köln / Hauptabteilung Bildung und Gesellschaftswissenschaften
1
International Statistical Institute
1
Nationales Expertenseminar zur Qualitätssicherung <3, 2000, Bonn>
1
Satellite Conference on Industrial Statistics <1997, Athen>
1
Tagung Evaluation von Studium und Lehre auf dem Prüfstand - Zwischenbilanz und Konsequenzen für die Zukunft <2003, Bonn>
1
Technische Universität Ilmenau
1
Universität Kaiserslautern
1
Universität Leipzig
1
Universität Ulm
1
Wissenschaftliche Gesellschaft für Arbeits- und Betriebsorganisation
1
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Published in...
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International journal of productivity and quality management : IJPQM
144
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
117
The TQM journal : the international review of organizational improvement
107
International journal of quality & reliability management
96
International journal of production research
67
Total quality management & business excellence
66
Quality management journal : QMJ
55
International journal of services and operations management
41
International journal of six sigma and competitive advantage : IJSSCA
40
International journal of production economics
36
International journal of quality and service sciences
32
Benchmarking : an international journal ; BIJ
27
Auditing : a journal of practice & theory
22
International journal of process management and benchmarking : IJPMB
21
International journal of hospitality management
20
Cogent business & management
19
Journal of health organization and management
19
European journal of operational research : EJOR
17
Health care management review : HCM review
17
Journal of retailing and consumer services
17
Business process management journal
15
Amfiteatru economic : an economic and business research periodical
14
Beiträge zur Hochschulpolitik
14
International journal of business information systems : IJBIS
14
International journal of services and operations management : IJSOM
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of business excellence
13
International journal of contemporary hospitality management
13
Benchmarking : an international journal
12
International journal of business excellence : IJBEX
12
Service business
12
The service industries journal
12
International journal of services, economics and management
11
International journal of technology, policy and management : IJTPM
11
Journal of business research : JBR
11
The accounting review : a publication of the American Accounting Association
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
International journal of quality and innovation
10
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ECONIS (ZBW)
2,426
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1
The impact of ISO 9000 and EFQM on the use of flexible work practices
Bayo-Moriones, Alberto
;
Merino Diaz-de-Cerio, Javier
; …
- In:
International journal of production economics
130
(
2011
)
1
,
pp. 33-42
Persistent link: https://www.econbiz.de/10008841749
Saved in:
2
Creating highly reliable health care : how reliability-enhancing work practices affect patient safety in hospitals
Vogus, Timothy J.
;
Iacobucci, Dawn
- In:
ILR review : the journal of work and policy
69
(
2016
)
4
,
pp. 911-938
Persistent link: https://www.econbiz.de/10011689565
Saved in:
3
High performance work systems for service quality : boundary conditions and influence processes
Hong, Ying
;
Jiang, Yuan
;
Liao, Hui
;
Sturman, Michael C.
- In:
Human resource management
56
(
2017
)
5
,
pp. 747-767
Persistent link: https://www.econbiz.de/10011762733
Saved in:
4
The wage effects of high performance work organization in manufacturing
Osterman, Paul
- In:
ILR review : the journal of work and policy
59
(
2005/06
)
2
,
pp. 187-204
Persistent link: https://www.econbiz.de/10003284054
Saved in:
5
Sicherung von Produktionsarbeit in Deutschland Reformbedarf der arbeitsorganisatorischen Leitbilder
Gryglewski, Stefan
- In:
Zeitschrift für Arbeitswissenschaft : ZfA
61
(
2007
)
1
,
pp. 47-53
Persistent link: https://www.econbiz.de/10003461676
Saved in:
6
Cross-Training in der Fertigung : Schritte zu mehr interpositioneller Kompetenz
Busch, Michael W.
- In:
Personalführung : das DGFP Magazin für das …
40
(
2007
)
6
,
pp. 84-91
Persistent link: https://www.econbiz.de/10003470226
Saved in:
7
Multinational companies and high-performance work practices in the Spanish manufacturing industry
Bayo-Moriones, Alberto
;
Galdón-Sánchez, José Enrique
- In:
The international journal of human resource management
21
(
2010
)
7/9
,
pp. 1248-1271
Persistent link: https://www.econbiz.de/10008649904
Saved in:
8
Audit partner specialization and audit fees : some evidence from Sweden
Zerni, Mikko
- In:
Contemporary accounting research : a journal of the …
29
(
2012
)
1
,
pp. 312-340
Persistent link: https://www.econbiz.de/10009549302
Saved in:
9
High-performance work practices and Core employee wages : evidence from Italian manufacturing plants
Sgobbi, Francesca
;
Cainarca, Gian Carlo
- In:
ILR review : the journal of work and policy
68
(
2015
)
2
,
pp. 426-456
Persistent link: https://www.econbiz.de/10011281989
Saved in:
10
Social identification : linking high performance work systems, psychological empowerment and patient care
Bartram, Timothy
;
Karimi, Leila
;
Leggat, Sandra G.
; …
- In:
The international journal of human resource management
25
(
2014
)
17
,
pp. 2401-2419
Persistent link: https://www.econbiz.de/10010409090
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