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Patients' satisfaction with the NHS : a novel indicator for Portugal

Santos, Eleonora; Khan, Shahed - 2018

This paper analyzes the impact of service quality on patients' satisfaction with the Portuguese National Health Service, through a novel indicator the Index of Satisfaction with the NHS that measures the share of children delivered in the NHS hospitals to total number of children delivered, in...

Persistent link: https://www.econbiz.de/10011932577

Consequences of adopting an expanded auditor's report in the United Kingdom

Gutierrez, Elizabeth; Minutti-Meza, Miguel; Tatum, Kay W.; … - In: Review of accounting studies 23 (2018) 4, pp. 1543-1587

Persistent link: https://www.econbiz.de/10011936648

How do quality of teaching, assessment, and feedback drive undergraduate course satisfaction in U.K. business schools? : a comparative analysis with nonbusiness school courses usin...

Sutherland, Dylan; Warwick, Philip; Anderson, John; … - In: Journal of management education : a publication of the … 42 (2018) 5, pp. 618-649

Persistent link: https://www.econbiz.de/10011928326

Multidimensional performance assessment using dominance criteria

Gutacker, Nils; Street, Andrew - 2015

Persistent link: https://www.econbiz.de/10011403941

Does management matter in schools?

Bloom, Nicholas; Lemos, Renata; Sadun, Raffaella; Van … - 2014

We collect data on operations, targets and human resources management practices in over 1,800 schools educating 15-year-olds in eight countries. Overall, we show that higher management quality is strongly associated with better educational outcomes. The UK, Sweden, Canada and the US obtain the...

Persistent link: https://www.econbiz.de/10010434591