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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Austria
9
Entrepreneurship
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Österreich
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Business start-up
6
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Tourismuswirtschaft
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Managers
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Soziales Netzwerk
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Sozialkapital
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Strobl, Andreas
2
Brunner-Sperdin, Alexandra
1
Füller, Johann
1
Matzler, Kurt
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Peters, Mike
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Thurner, Norbert
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International journal of hospitality management
1
Journal of service management
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ECONIS (ZBW)
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It is all about the emotional state : managing tourists' experiences
Brunner-Sperdin, Alexandra
;
Peters, Mike
;
Strobl, Andreas
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 23-30
Persistent link: https://www.econbiz.de/10009406155
Saved in:
2
Switching experience, customer satisfaction, and switching costs in the ICT industry
Matzler, Kurt
;
Strobl, Andreas
;
Thurner, Norbert
; …
- In:
Journal of service management
26
(
2015
)
1
,
pp. 117-136
Persistent link: https://www.econbiz.de/10010504617
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