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~subject:"Dienstleistungsqualität"
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Patientenorientiertes Qualität...
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Dienstleistungsqualität
Qualitätsmanagement
16,856
Quality management
15,176
Krankenhaus
13,293
Hospital
12,057
Service quality
4,182
Deutschland
3,652
Health care
3,555
Gesundheitsversorgung
3,549
Germany
3,140
Theorie
2,796
Theory
2,772
Gesundheitswesen
2,716
Patients
2,609
Health care system
2,526
Patienten
2,482
USA
2,186
United States
2,085
Product quality
1,713
Produktqualität
1,712
Prozessmanagement
1,528
Business process management
1,389
Customer satisfaction
1,374
Kundenzufriedenheit
1,348
Standardisierung
1,130
Standardization
1,126
Lieferkette
1,098
Supply chain
1,096
Unternehmenserfolg
920
Firm performance
905
Ärzte
902
Performance measurement
889
Physicians
886
Performance-Messung
883
Beziehungsmarketing
882
Krankenhausfinanzierung
880
Relationship marketing
875
Lean Management
857
Krankenhauskosten
843
Manufacturing industries
838
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Online availability
All
Undetermined
1,667
Free
890
Type of publication
All
Article
3,009
Book / Working Paper
1,165
Journal
9
Type of publication (narrower categories)
All
Article in journal
2,794
Aufsatz in Zeitschrift
2,794
Graue Literatur
328
Non-commercial literature
328
Working Paper
261
Arbeitspapier
250
Aufsatz im Buch
204
Book section
204
Hochschulschrift
176
Thesis
144
Collection of articles of several authors
61
Sammelwerk
61
Conference paper
48
Konferenzbeitrag
48
Aufsatzsammlung
37
Case study
35
Fallstudie
35
Bibliografie enthalten
33
Bibliography included
33
Konferenzschrift
31
Amtsdruckschrift
19
Conference proceedings
19
Government document
19
Lehrbuch
11
Collection of articles written by one author
10
Handbook
10
Handbuch
10
Sammlung
10
Textbook
9
Article
3
Forschungsbericht
3
Guidebook
3
Nachschlagewerk
3
Ratgeber
3
Reference book
3
Accompanied by computer file
2
Advisory report
2
Bibliografie
2
Elektronischer Datenträger als Beilage
2
Glossar enthalten
2
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Language
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English
3,753
German
437
French
2
Czech
1
Polish
1
Spanish
1
Author
All
Propper, Carol
40
Siciliani, Luigi
35
Bruhn, Manfred
34
Straume, Odd Rune
21
Gravelle, Hugh
20
Brekke, Kurt R.
16
Horwitz, Jill R.
16
Shahin, Arash
16
Prybutok, Victor R.
15
Van Reenen, John
15
Gaynor, Martin
14
Kessler, Daniel P.
14
McFadden, Kathleen L.
14
Gowrisankaran, Gautam
12
Moscelli, Giuseppe
12
Rahman, Zillur
12
Seiler, Stephan
12
Talib, Faisal
12
Wübker, Ansgar
12
Antony, Jiju
11
Doyle, Joseph J.
11
Gutacker, Nils
11
Nichols, Austin
11
Town, Robert J.
11
Cudney, Elizabeth A.
10
Dahlgaard-Park, Su Mi
10
Gruber, Jonathan
10
Lu, Susan Feng
10
Milcent, Carine
10
Schreier, Gerhard
10
Staiger, Douglas
10
Chandrasekaran, Aravind
9
Das, Jishnu
9
Gowen, Charles, III.
9
Grabowski, David C.
9
Huckman, Robert S.
9
Rahman, Momotazur
9
Augurzky, Boris
8
Gobillon, Laurent
8
Marimon, Frederic
8
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Institution
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National Bureau of Economic Research
37
Hochschulrektorenkonferenz
17
IGI Global
9
Taylor and Francis.
5
OECD
4
Nomos Verlagsgesellschaft
3
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Logos Verlag Berlin
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Springer Fachmedien Wiesbaden
2
Springer-Verlag GmbH
2
Universität Potsdam
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Bertelsmann Stiftung
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Columbia University / Department of Economics
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag
1
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
105
Health care management review : HCM review
81
International journal of productivity and quality management : IJPQM
77
International journal of hospitality management
73
The TQM journal : the international review of organizational improvement
72
International journal of quality & reliability management
66
Quality management journal : QMJ
63
Total quality management & business excellence
49
International journal of quality and service sciences
43
Journal of health economics
42
Journal of health organization and management
42
Working paper / National Bureau of Economic Research, Inc.
37
NBER working paper series
36
NBER Working Paper
33
International journal of contemporary hospitality management
32
Health marketing quarterly
30
International journal of production research
30
International journal of services and operations management
30
The service industries journal
26
Journal of hospitality marketing & management
25
Auditing : a journal of practice & theory
22
Health economics
22
Benchmarking : an international journal ; BIJ
21
Journal of retailing and consumer services
21
Management science : journal of the Institute for Operations Research and the Management Sciences
21
Beiträge zur Hochschulpolitik
20
Journal of business research : JBR
20
Cogent business & management
18
European journal of operational research : EJOR
18
International journal of pharmaceutical and healthcare marketing : IJPHM
18
International journal of services and operations management : IJSOM
18
Manufacturing & service operations management : M & SOM
18
Service business
17
Tourism management : research, policies, practice
17
Amfiteatru economic : an economic and business research periodical
16
International journal of production economics
16
Managing service quality : MSQ ; an international journal
16
Ruhr economic papers
16
Socio-economic planning sciences : the international journal of public sector decision-making
16
The European journal of health economics : HEPAC ; health economics in prevention and care
16
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Source
All
ECONIS (ZBW)
4,162
EconStor
16
OLC EcoSci
5
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1
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
2
Market structure, patient choice and
hospital
quality for elective
patients
Moscelli, Giuseppe
;
Gravelle, Hugh
;
Siciliani, Luigi
-
2016
Persistent link: https://www.econbiz.de/10011581333
Saved in:
3
Effects of market structure and patient choice on
hospital
quality for planned
patients
Moscelli, Giuseppe
;
Gravelle, Hugh
;
Siciliani, Luigi
-
2019
Persistent link: https://www.econbiz.de/10011987241
Saved in:
4
Alternative information processing mechanisms in
hospital
supply chains : impact on cost, quality, and patient satisfaction
Peng, Xiaosong
;
Flynn, Barbara Bechler
;
Narayanan, …
- In:
Decision sciences
54
(
2023
)
5
,
pp. 494-513
Persistent link: https://www.econbiz.de/10014432005
Saved in:
5
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
Saved in:
6
Qualitätscontrolling im
Krankenhaus
: die Gewinnung von Qualitätsindikatoren durch Befragungen zur Patientenzufriedenheit
Hopp, Frank-Peter
-
2000
Persistent link: https://www.econbiz.de/10001530478
Saved in:
7
A comparative analysis of experts' judgment methods for patient safety implementation : FMEA and fuzzy AHP
Golrizgashti, Seyedehfatemeh
;
Keshmiri, Mehrdad
; …
- In:
International journal of productivity and quality …
37
(
2022
)
3
,
pp. 384-404
Persistent link: https://www.econbiz.de/10013448956
Saved in:
8
The influence of organizational factors on patient safety : examining successful handoffs in health care
Richter, Jason P.
;
McAlearney, Ann Scheck
;
Pennell, …
- In:
Health care management review : HCM review
41
(
2016
)
1
,
pp. 32-41
Persistent link: https://www.econbiz.de/10011421760
Saved in:
9
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
10
Patient involvement in quality management : rationale and current status
Groene, Oliver
;
Sunol, Rosa
- In:
Journal of health organization and management
29
(
2015
)
5
,
pp. 556-569
Persistent link: https://www.econbiz.de/10011338286
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