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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Großbritannien
29
Project management
23
Projektmanagement
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United Kingdom
20
Quality management
14
Qualitätsmanagement
13
Arbeitsbeziehungen
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Supply chain
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United States
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Human Resource Management
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Risk management
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Strategic management
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Strategisches Management
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Total quality management
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Wettbewerbsstrategie
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Diversity Management
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Diversity management
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Ressourcenorientierter Ansatz
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Service quality
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Soltani, Ebrahim
3
Liao, Ying Ying
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Meer, Robert van der
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Anderson, Gillian
1
Bahou, Nicolas
1
Chau, Vinh Sum
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Fenwick, Claire
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Lai, Pei-Chun
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Singh, Abhilasha
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Health care management science
1
Strategic change : SC ; briefings in entrepreneurial finance
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
4
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Managerial approaches towards service quality : the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Meer, Robert van der
; …
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1397-1412
Persistent link: https://www.econbiz.de/10003802453
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2
Managing service quality: the managers' orientations and their consequences : case study evidence of current practice
Soltani, Ebrahim
;
Liao, Ying Ying
;
Singh, Abhilasha
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 673-685
Persistent link: https://www.econbiz.de/10003995859
Saved in:
3
A learning organization perspective of service quality operations in the IT industry
Soltani, Ebrahim
;
Chau, Vinh Sum
;
Liao, Ying Ying
- In:
Strategic change : SC ; briefings in entrepreneurial finance
21
(
2012
)
5/6
,
pp. 275-284
Persistent link: https://www.econbiz.de/10009625553
Saved in:
4
Modeling the critical care pathway for cardiothoracic surgery
Bahou, Nicolas
;
Fenwick, Claire
;
Anderson, Gillian
; …
- In:
Health care management science
21
(
2018
)
2
,
pp. 192-203
Persistent link: https://www.econbiz.de/10011857918
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