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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
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Information resources management ; Vol. 4
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Journal of marketing channels : ... distribution systems, strategy, and management
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Journal of retailing and consumer services
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ECONIS (ZBW)
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Virtually compatible or risky business? : investigating consumers' proclivity toward online banking services
Wang, Stephen W.
;
Hsu, Maxwell K.
;
Pelton, Lou E.
;
Xi, …
- In:
Journal of marketing channels : ... distribution …
21
(
2014
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10010347430
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2
Examining the merits of usefulness versus use in an information service quality and information system success web-based model
Landrum, Hollis T.
;
Prybutok, Victor R.
;
Strutton, David
; …
-
2010
Persistent link: https://www.econbiz.de/10003979436
Saved in:
3
Comparing email and SNS users : investigating e-servicescape, customer reviews, trust, loyalty and E-WOM
Tran, Gina A.
;
Strutton, David
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012171958
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