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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Service quality
3
Wissensmanagement
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Öffentlicher Sektor
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Absorption
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2
Gesundheitswesen
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Großbritannien
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Öffentliche Dienstleistung
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Öffentlicher Dienst
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Change management
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Competing Values Framework
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Employee relations
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English NHS hospital Trusts
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Health facilities
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Health service
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Health services
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Hospital
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Hospital performance
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Job design
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Krankenhaus
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Walshe, Kieran
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Boaden, Ruth
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Furnival, Joy
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Goff, Mhorag
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Journal of health organization and management
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Journal of the Operational Research Society
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ECONIS (ZBW)
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Connecting knowledge and performance in public services : from knowing to doing
Walshe, Kieran
(
ed.
)
-
2010
-
1st publ
Persistent link: https://www.econbiz.de/10008663631
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2
The signal in the noise : robust detection of performance "outliers" in health services
Proudlove, Nathan C.
;
Goff, Mhorag
;
Walshe, Kieran
; …
- In:
Journal of the Operational Research Society
70
(
2019
)
7
,
pp. 1102-1114
Persistent link: https://www.econbiz.de/10012213603
Saved in:
3
Emerging hybridity : comparing UK healthcare regulatory arrangements
Furnival, Joy
;
Walshe, Kieran
;
Boaden, Ruth
- In:
Journal of health organization and management
31
(
2017
)
4
,
pp. 517-528
Persistent link: https://www.econbiz.de/10011748403
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