//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Do I Trust You Online, and If...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
23
Konsumentenverhalten
23
E-commerce
19
Electronic Commerce
19
Online retailing
19
Online-Handel
19
Experiment
10
Personalisierung
10
Personalization
10
Social Web
10
Social web
10
Confidence
7
India
7
Indien
7
Microfinance
7
Mikrofinanzierung
7
Vertrauen
7
Entscheidung
6
Social economy
6
Sozialwirtschaft
6
USA
6
United States
6
Cognition
5
Decision
5
Internet marketing
5
Kognition
5
Management information system
5
Management-Informationssystem
5
Online-Marketing
5
Bank lending
4
China
4
Corporate Governance
4
Corporate Social Responsibility
4
Corporate governance
4
Corporate social responsibility
4
Customer satisfaction
4
Demonetization
4
Information technology
4
Informationstechnik
4
more ...
less ...
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Benbasat, Izak
3
Cenfetelli, Ronald T.
3
Tan, Chee-Wee
2
Fang, Yulin
1
Lim, Kai H.
1
Straub, Detmar
1
Sun, Yongqiang
1
Xu, Jingjun
1
more ...
less ...
Published in...
All
Management information systems : mis quarterly
3
Information systems research : ISR
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
User satisfaction with information technology service delivery : a social capital perspective
Sun, Yongqiang
;
Fang, Yulin
;
Lim, Kai H.
;
Straub, Detmar
- In:
Information systems research : ISR
23
(
2012
)
4
,
pp. 1195-1211
Persistent link: https://www.econbiz.de/10009718051
Saved in:
2
IT-mediated customer service content and delivery in electronic governments : an empirical service quality
Tan, Chee-Wee
;
Benbasat, Izak
;
Cenfetelli, Ronald T.
- In:
Management information systems : mis quarterly
37
(
2013
)
1
,
pp. 77-109
Persistent link: https://www.econbiz.de/10009726254
Saved in:
3
Integrating service quality with system and information quality : an empirical test in the e-service context
Xu, Jingjun
;
Benbasat, Izak
;
Cenfetelli, Ronald T.
- In:
Management information systems : mis quarterly
37
(
2013
)
3
,
pp. 777-794
Persistent link: https://www.econbiz.de/10009787107
Saved in:
4
An exploratory study of the formation and impact of electronic service failures
Tan, Chee-Wee
;
Benbasat, Izak
;
Cenfetelli, Ronald T.
- In:
Management information systems : mis quarterly
40
(
2016
)
1
,
pp. 1-29
Persistent link: https://www.econbiz.de/10011447555
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->