Collaborating with Yelp and the City of San Francisco, we revisit a canonical example of quality disclosure by evaluating and helping to redesign the posting of restaurant hygiene scores on Yelp.com. We implement a two-stage intervention that separately identifies consumer response to...

We study the empirical relationship between hygiene conditions in restaurants and their food quality rated by professional reviewers. Using evidence from the UK, we show that this relationship is negative and statistically significant. So, a higher food quality rating is generally associated...