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Continuous improvement planning through sustainability assessment of product-service systems
Negri, Elisa; Holgado, Maria; Wagner, Dirk; Grefrath, … - In: International journal of productivity and quality … 18 (2016) 2/3, pp. 168-190
Persistent link: https://www.econbiz.de/10011582369
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Continuous Improvement : Qualität optimieren und Kundenzufriedenheit garantieren
Kasulke, Stephan - In: Kundenzufriedenheit im IT-Outsourcing : das Optimum …, (pp. 41-52). 2014
Persistent link: https://www.econbiz.de/10010355833
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Bessant's continuous improvement model : revisiting and revising
Fryer, Karen; Ogden, Susan; Anthony, Jiju - In: International journal of public sector management : IJPSM 26 (2013) 6, pp. 481-494
Persistent link: https://www.econbiz.de/10009792441
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Continuous quality improvement in a Maltese hospital using logical framework analysis
Buttigieg, Sandra C.; Gauci, Dorothy; Dey, Prasanta Kumar - In: Journal of health organization and management 30 (2016) 7, pp. 1026-1046
Persistent link: https://www.econbiz.de/10011550695
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How Lean Six Sigma Principles improve hospital performance
Honda, Ana Carolina; Bernardo, Vitor Zanetti; Gerolamo, … - In: Quality management journal : QMJ 25 (2018) 2, pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
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How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina; Bernardo, Vitor Zanetti; Gerolamo, … - In: Quality management journal : QMJ 25 (2018) 2, pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
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Continuous improvement practice and the stages of service operations competitiveness : a hospital case study
Teixeira, André L.; Alliprandini, Dário H.; Aparecida … - In: International journal of productivity and quality … 37 (2022) 1, pp. 20-35
Persistent link: https://www.econbiz.de/10013448922
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A sustainable e-service quality model
Stamenkov, Gjoko; Dika, Zamir - In: Journal of service theory and practice : JSTP 25 (2015) 4, pp. 414-442
Persistent link: https://www.econbiz.de/10011400717
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Visual quality and sustainability considerations in tolerance optimization : a market-based approach
Hoffenson, Steven; Dagman, Andreas; Söderberg, Rikard - In: International journal of production economics 168 (2015), pp. 167-180
Persistent link: https://www.econbiz.de/10011384625
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Operating Performance Effects of Service Quality and Environmental Sustainability Capabilities in Logistics
Garcia-Dastugue, Sebastian - 2018
Resource allocation decisions in the areas of service quality and environmental sustainability canbe challenging … operating performance implications of service qualityand environmental sustainability in the context of logistics. Specifically … won service quality and environmental sustainability awards in logistics between2004 and 2013. Awardees include firms that …
Persistent link: https://www.econbiz.de/10012911668