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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Performance measurement
14,385
Performance-Messung
14,232
Bangladesh
13,686
Bangladesch
11,535
Unternehmenserfolg
2,765
Firm performance
2,745
Services marketing
1,693
Dienstleistungsmarketing
1,690
Theorie
1,466
Theory
1,453
Indien
1,382
India
1,349
Performance management
1,321
Performance-Management
1,309
Lieferkette
1,222
Supply chain
1,220
Balanced Scorecard
1,038
Balanced scorecard
1,003
performance measurement
984
Investmentfonds
968
Investment Fund
957
USA
950
Portfolio-Management
931
Portfolio selection
929
United States
922
Bank
892
Kapitaleinkommen
836
Capital income
834
Service quality
834
Strategisches Management
834
Deutschland
827
Data envelopment analysis
801
Germany
800
Data-Envelopment-Analyse
796
Strategic management
767
Qualitätsmanagement
729
Measurement
721
Messung
720
Beziehungsmarketing
706
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318
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117
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Article
671
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159
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3
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Graue Literatur
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8
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5
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4
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4
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4
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4
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3
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2
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2
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1
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1
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766
German
67
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1
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Shahin, Arash
6
Ukko, Juhani
6
Bruhn, Manfred
5
Baron, Steve
4
Iqbal, Mehree
4
Islam, Nazrul
4
Nisha, Nabila
4
Park, Sang-June
4
Pekkola, Sanna
4
Asadullah, Mohammad Niaz
3
Asif, Muhammad
3
Bauer, Hans H.
3
Curtius, Bernd
3
Dabestani, Reza
3
Dev, Chekitan S.
3
Gouthier, Matthias
3
Grönroos, Christian
3
Gu, Yiquan
3
Guo, Liang
3
Gursoy, Dogan
3
Hogreve, Jens
3
Huang, Ming-Hui
3
Kumar, Raj
3
Lyu, Yijing
3
Oyewole, Philemon
3
Panwar, Upendra Singh
3
Prentice, Catherine
3
Rasch, Alexander
3
Ray, Nilanjan
3
Rifat, Afrin
3
Roy, Mihir Kumar
3
Roy, Sanjit
3
Saunila, Minna
3
Shirouyehzad, Hadi
3
Stenglin, Ariane von
3
Wenzel, Tobias
3
Wieseke, Jan
3
Ye, Yijiao
3
Yi, Youjae
3
Zhou, Xing
3
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
2
OECD
2
ANZMAC Conference <2019, Wellington>
1
Association for Social Advancement (Dhaka, Bangladesh)
1
Australian and New Zealand Marketing Academy
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Herbsttagung Qualität Messen - Qualität Managen, Leistungsparameter in der Hochschulentwicklung <2004, Köln>
1
Hochschulrektorenkonferenz
1
IGI Global
1
International Healthcare Industry Research
1
National Bureau of Economic Research
1
Organisation for Economic Co-operation and Development
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Shaker Verlag
1
Universität Potsdam
1
Zukunftsinitiative Rheinland-Pfalz
1
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The service industries journal
23
Services marketing quarterly
16
International journal of contemporary hospitality management
14
International journal of services and operations management
14
The journal of services marketing
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
International journal of hospitality management
11
International journal of quality & reliability management
11
Journal of retailing and consumer services
11
Journal of business research : JBR
10
International journal of quality and service sciences
9
Journal of service management
9
Journal of travel and tourism marketing
8
Tourism management : research, policies, practice
8
Benchmarking : an international journal ; BIJ
7
International journal of productivity and quality management : IJPQM
7
Journal of hospitality marketing & management
7
Journal of service research : JSR
7
Public management review
7
Journal of service research
6
The TQM journal : the international review of organizational improvement
6
Health care management review : HCM review
5
Health marketing quarterly
5
International journal of business excellence : IJBEX
5
International journal of production economics
5
Journal of air transport management
5
Bangladesh journal of political economy
4
European journal of marketing : EJM
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of pharmaceutical and healthcare marketing : IJPHM
4
International journal of services, economics and management
4
Service business
4
The international journal of bank marketing : IJBM
4
Total quality management & business excellence
4
Transportation research / E : an international journal
4
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
3
Asia Pacific journal of marketing and logistics
3
Auditing : a journal of practice & theory
3
Basler Schriften zum Marketing
3
Cogent business & management
3
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ECONIS (ZBW)
829
EconStor
3
OLC EcoSci
1
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1
Towards an efficient IS service management: the internal customers' zone of tolerance
Ribeiro, Hugo
;
Barbosa, Belem
- In:
International journal of services and operations management
28
(
2017
)
2
,
pp. 141-162
Persistent link: https://www.econbiz.de/10011859672
Saved in:
2
Measurement of service quality in selected public, private and foreign sector banks : an empirical study
Sahoo, Prasant K.
;
Swar, Biranchi Narayan
- In:
Storming the global business : rise of the Asian tigers
,
(pp. 147-163)
.
2010
Persistent link: https://www.econbiz.de/10009012436
Saved in:
3
Importance-performance analysis of service quality dimensions for the Bangladeshi hotel industry
Mahbubar Rahman
;
Rafikul Islam
- In:
International journal of business and systems research
12
(
2018
)
4
,
pp. 365-390
Persistent link: https://www.econbiz.de/10011960592
Saved in:
4
Service quality and student satisfaction : a case study on private universities in
Bangladesh
Asaduzzaman, M.
;
Hossain, Moyazzem
;
Rahman, Mahabubur
- In:
International journal of economics, finance and …
1
(
2013
)
3
,
pp. 128-135
Persistent link: https://www.econbiz.de/10010251812
Saved in:
5
A study on the effects of business service quality on satisfaction, commitment, performance, and loyalty at a private university
Lee, Hyuk Jin
;
Seong, Myeong Hee
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
9
,
pp. 439-453
Persistent link: https://www.econbiz.de/10012670919
Saved in:
6
Competitive equilibrium and informational asymmetry in the private higher education market
Khang Do Ba
;
Hoa Quang Duong
- In:
Education economics
26
(
2018
)
3/4
,
pp. 432-443
Persistent link: https://www.econbiz.de/10011887499
Saved in:
7
Measuring and evaluating business students satisfaction perceptions at public and private universities in Jordan
Al-Alak, A. M. Basheer
- In:
Asian journal of marketing : the official journal of …
4
(
2010
)
2
,
pp. 62-80
Persistent link: https://www.econbiz.de/10003985799
Saved in:
8
A research framework using SERVQUAL instrument to analyse the quality of services provided by private institutions of higher learning in Malaysia
Ramaiyah, Arivalan
;
Jayaprakash, Jeya Chandra Malar
; …
- In:
International journal of value chain management : IJVCM
3
(
2009
)
4
,
pp. 335-345
Persistent link: https://www.econbiz.de/10003962725
Saved in:
9
Government oversight of public universities : are centralized performance schemes related to increased quantity or quality?
Payne, Ana Abigail
;
Roberts, Joanne
- In:
The review of economics and statistics
92
(
2010
)
1
,
pp. 207-212
Persistent link: https://www.econbiz.de/10008737810
Saved in:
10
Measuring and evaluating business students satisfaction perceptions at public and private universities in Jordan
Al-Alak, A. M. Basheer
- In:
Asian journal of marketing : the official journal of …
3
(
2009
)
2
,
pp. 33-51
Persistent link: https://www.econbiz.de/10003918919
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