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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Lieferkette
13
Supply chain
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Business process management
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Firm performance
5
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Fertigungsorganisation
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Hospital
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Ahire, Sanjay L.
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Jayaram, Jayanth
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Mackelprang, Alan W.
1
Malhotra, Manoj K.
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Xu, Kefeng
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Global business and organizational excellence : a review of research & best practices
1
International journal of production economics
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ECONIS (ZBW)
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The influence of types of training on service system performance in mass service and service shop operations
Mackelprang, Alan W.
;
Jayaram, Jayanth
;
Xu, Kefeng
- In:
International journal of production economics
138
(
2012
)
1
,
pp. 183-194
Persistent link: https://www.econbiz.de/10009550541
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2
Scripting a holistic Rx for process improvement at Palmetto Health imaging centers
Ahire, Sanjay L.
;
Malhotra, Manoj K.
- In:
Global business and organizational excellence : a …
30
(
2010/11
)
2
,
pp. 23-35
Persistent link: https://www.econbiz.de/10008857459
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