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Structural equation modelling of service quality and corporate image that affect customer satisfaction in private nursing homes in the Bangkok metropolitan region

Satsanguan, Lanchakorn; Fongsuwan, Wanno; … - In: Research journal of business management 9 (2015) 1, pp. 68-87

Persistent link: https://www.econbiz.de/10011413705

The impact of nurse turnover on quality of care and mortality in nursing homes : eevidence from the Great Recession

Akosa Antwi, Yaa; Bowblis, John R. - 2016

We estimate the causal effect of nurse turnover on mortality and the quality of nursing home care with a fixed effect instrumental variable estimation that uses the unemployment rate as an instrument for nursing turnover. We find that ignoring endogeneity leads to a systematic underestimation of...

Persistent link: https://www.econbiz.de/10011412301

Impacts of unionization on quality and productivity : regression discontinuity evidence from nursing homes

Sojourner, Aaron J.; Frandsen, Brigham R.; Town, Robert J. - In: ILR review : the journal of work and policy 68 (2015) 4, pp. 771-806

Persistent link: https://www.econbiz.de/10011377675

Does ownership matter in the selection of service providers? : evidence from nursing home consumer surveys

Ben-Ner, Avner; Hamann, Darla J.; Ren, Ting - In: Nonprofit and voluntary sector quarterly 47 (2018) 6, pp. 1271-1295

Persistent link: https://www.econbiz.de/10011947511

Paying for the view? : how nursing home prices affect quality of care

Heger, Dörte; Herr, Annika; Mensen, Anne - 2018

) bzw. um vier bis zehn Prozent bezogen auf ein durchschnittlich großes Pflegeheim (50 Betten). Die Begrenzung der …

Persistent link: https://www.econbiz.de/10011971561

Intended and unintended consequences of minimum staffing standards for nursing homes

Chen, Min M.; Grabowski, David C. - In: Health economics 24 (2015) 7, pp. 822-839

Persistent link: https://www.econbiz.de/10011318475

Adapted customer relationship management implementation framework : facilitating value creation in nursing homes

Gulliver, Stephen R.; Joshi, Uday B.; Michell, Vaughan - In: Total quality management & business excellence : an … 24 (2013) 9, pp. 991-1003

Persistent link: https://www.econbiz.de/10009793767

Nursing home administrator self-assessed preparedness

Siegel, Elena O.; Leo, Michael C.; Young, Heather M.; … - In: Health care management review : HCM review 39 (2014) 3, pp. 210-222

Persistent link: https://www.econbiz.de/10010398990

Vital service captivity : coping strategies and identity negotiation

Guillemot, Samuel; Dyen, Margot; Tamaro, Annick - In: Journal of service research 25 (2022) 1, pp. 66-85

Persistent link: https://www.econbiz.de/10012887035

Paying for the view? : how nursing home prices affect certified staffing ratios

Heger, Dörte; Herr, Annika; Mensen, Anne - In: Health economics 31 (2022) 8, pp. 1618-1632

Persistent link: https://www.econbiz.de/10013279394

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