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Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama; Choi, Hyeyoon; Bujisic, Milos; … - In: International journal of hospitality management 77 (2019), pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
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Modeling consumers' trust in mobile food delivery apps : perspectives of technology acceptance model, mobile service quality and personalization-privacy theory
Diep Ngoc Su; Nguyen An Ngoc Nguyen; Ly Ngoc Thi Nguyen; … - In: Journal of hospitality marketing & management 31 (2022) 5, pp. 535-569
Persistent link: https://www.econbiz.de/10013327147
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Do reputation and image matter for recommendations and switching intentions in the telecommunications industry?
Abiodun, Abolaji Joachim; Adeyemi, Kenneth Sola; … - In: Asia-Pacific journal of management research and … 11 (2015) 2, pp. 134-142
Persistent link: https://www.econbiz.de/10011383572
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Economics of Recommendations Systems : The Role of Customer Responsiveness to Prices and Quality
Chakravarthy, Sumathi - 2014
To our knowledge, recommendation systems in the current literature do not account for preferences in terms of responsiveness to prices and quality. The major goal of this project is to fill this gap in the literature by employing the economic concept of elasticity with respect to prices and...
Persistent link: https://www.econbiz.de/10013050586
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Online personalized recommended product quality and e-impulse buying : a conditional mediation analysis
Ampadu, Seth; Jiang, Yuanchun; Debrah, Emmanuel; Antwi, … - In: Journal of retailing and consumer services 64 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013209534
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A cross-country analysis of the determinants of customer recommendation intentions for over-the-top (OTT) platforms
Yousaf, Anish; Mishra, Abhishek; Taheri, Babak; Kesgin, … - In: Information & management : the internat. journal of … 58 (2021) 8, pp. 1-13
Persistent link: https://www.econbiz.de/10013192039
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Direct and indirect effects of perceived usefulness of loans on clients' intention to recommend financial service providers
Mbawuni, Joseph; Nimako, Simon Gyasi - In: International journal of financial services management … 8 (2015/2016) 4, pp. 333-349
Persistent link: https://www.econbiz.de/10011688223
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Examining an asymmetric effect between online customer reviews emphasis and overall satisfaction determinants
Xu, Xun - In: Journal of business research : JBR 106 (2020), pp. 196-210
Persistent link: https://www.econbiz.de/10012158349
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The effects of tip recommendations on customer tipping, satisfaction, repatronage, and spending
Alexander, Damon; Boone, Christopher; Lynn, Michael - In: Management science : journal of the Institute for … 67 (2021) 1, pp. 146-165
Persistent link: https://www.econbiz.de/10012435258
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Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 1, pp. 141-163
Persistent link: https://www.econbiz.de/10011997154