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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
United Arab Emirates
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Ireland
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Airlines
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Beziehungsmarketing
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Bioenergy
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Biofuel
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Biomass
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Air passenger transport
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Bio-amendments
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Golawala, Fatema Shabbir
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International journal of quality and service sciences
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Partitioning service encounters into touchpoints to enhance quality
McKechnie, Donelda S.
;
Grant, Jim
;
Golawala, Fatema Shabbir
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10009299632
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