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~subject:"Dienstleistungsqualität"
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ЭЛЕКТРОННЫЙ БАНКИНГ В СИСТЕМЕ...
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Dienstleistungsqualität
Electronic Banking
4,248
Electronic banking
4,106
Bank
1,188
Konsumentenverhalten
870
Consumer behaviour
868
Finanzdienstleistung
801
Financial services
780
Innovation adoption
548
Innovationsakzeptanz
548
Bankgeschäft
476
Banking services
467
India
466
Indien
457
Finanztechnologie
430
Elektronisches Geld
425
Electronic money
422
Internet
422
Financial technology
421
Deutschland
390
Germany
376
Financial sector
342
Service quality
341
Customer satisfaction
340
Kundenzufriedenheit
339
Finanzsektor
337
Digitalisierung
311
Mobilkommunikation
305
Mobile communications
304
Beziehungsmarketing
302
Relationship marketing
302
Digitization
300
Financial inclusion
288
Finanzielle Inklusion
283
Electronic Commerce
274
Mobile Business
245
Mobile business
244
E-commerce
240
Theorie
228
Theory
226
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All
Undetermined
111
Free
88
Type of publication
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Article
274
Book / Working Paper
67
Type of publication (narrower categories)
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Article in journal
257
Aufsatz in Zeitschrift
257
Aufsatz im Buch
17
Book section
17
Case study
6
Fallstudie
6
Hochschulschrift
5
Thesis
5
Graue Literatur
3
Non-commercial literature
3
Arbeitspapier
2
Conference paper
2
Konferenzbeitrag
2
Working Paper
2
Aufsatzsammlung
1
Bibliografie enthalten
1
Bibliography included
1
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Language
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English
327
German
14
Author
All
Bauer, Hans H.
6
Falk, Tomas
6
Hammerschmidt, Maik
5
Malviya, Surendra
5
George, Ajimon
4
Shankar, Amit
4
Sharma, Geeta
4
Adil, Mohd
3
Agrawal, Vivek
3
Brun, Isabelle
3
Casadesús, Martí
3
Datta, Biplab
3
Jebarajakirthy, Charles
3
Kumar, G. S. Gireesh
3
Kumbhar, Vijay M.
3
Marimon, Frederic
3
Narteh, Bedman
3
Petnji Yaya, Luc Honore
3
Rajaobelina, Lova
3
Adam Ridhuan Abdullah
2
Al-Hawari, Mohd Ahmad
2
Allada, Vijaya Kameswari
2
Azrol Ibrahim
2
Bhatt, Kedar
2
Camilleri, Silvio John
2
Dehariya, Namit
2
Devi, S. Kalpana
2
Dubey, Rameshwar
2
Emami, Mostafa
2
Ganguli, Shirshendu
2
Halvadia, Nirav
2
Halvadia, Shekha
2
Jaiswal, Deepak
2
Jovović, Milorad
2
Kant, Rishi
2
Khan, Abdul Gaffar
2
Khan, Mohammed Naved
2
Khanifar, Hossein
2
Khedmatgozar, Hamid Reza
2
Kotni, V.V.Devi Prasad
2
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Institution
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Books on Demand GmbH <Norderstedt>
1
Published in...
All
The international journal of bank marketing : IJBM
13
International journal of bank marketing
9
International journal of services and operations management
8
International journal of business information systems : IJBIS
7
International journal of quality & reliability management
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of financial services marketing
5
Services marketing quarterly
5
Cogent business & management
4
Electronic commerce research
4
Global business review
4
International journal of electronic finance : IJEF
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of central banking theory and practice
4
Journal of financial services marketing : JFSM
4
Journal of retailing and consumer services
4
Nepalese journal of finance : a publication of Uniglobe College
4
The service industries journal
4
International journal of business and globalisation : IJBG
3
International journal of business excellence : IJBEX
3
International journal of business policy and economics
3
International journal of financial services management : IJFSM
3
Journal for global business advancement : JGBA
3
Journal of business research : JBR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Online banking security measures and data protection
3
The journal of services marketing
3
Electronic markets : the international journal on networked business
2
European research studies
2
Expert journal of marketing
2
Financial services review : the journal of individual financial management
2
Gabler Edition Wissenschaft
2
Global journal of business management : GJBM
2
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
2
International journal of business excellence
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economics and finance
2
International journal of electronic business
2
International journal of emerging markets
2
International journal of innovation and technology management
2
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ECONIS (ZBW)
341
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1
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341
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1
Identification, ranking and clustering of electronic banking services based on customer satisfaction : case study in bank industry
Jouzdani, Javid
;
Shirouyehzad, Hadi
;
Maaroufi, Niloufar
; …
- In:
International journal of services, economics and management
11
(
2020
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10012285571
Saved in:
2
Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Tetteh, Joseph Emmanuel
- In:
Journal of internet commerce
21
(
2022
)
1
,
pp. 104-131
Persistent link: https://www.econbiz.de/10012801988
Saved in:
3
Monitoring the quality of services in electronic banking
Jovovic, Radislav
;
Lekic, Elvis
;
Jovovic, Miroslav
- In:
Journal of central banking theory and practice
5
(
2016
)
3
,
pp. 99-119
Persistent link: https://www.econbiz.de/10011650082
Saved in:
4
Steigerung der Dienstleistungsqualität mit Electronic-Banking : Kundenorientierung am Beispiel sächsischer Genossenschaftsbanken
Eusterbrock, Claudia
-
1999
Persistent link: https://www.econbiz.de/10000679755
Saved in:
5
An alternative approach in service quality : an e-banking case study
González, Marvin E.
;
Mueller, Rene Dentiste
;
Mack, …
- In:
Quality management journal : QMJ
15
(
2008
)
1
,
pp. 41-58
Persistent link: https://www.econbiz.de/10003783523
Saved in:
6
The determinants of customer interactions with internet-enabled e-banking services
Liao, Z.
;
Wong, W. K.
- In:
Journal of the Operational Research Society : OR
59
(
2008
)
9
,
pp. 1201-1210
Persistent link: https://www.econbiz.de/10003780158
Saved in:
7
Assessing and differentiating the quality of Internet-based services : a case of online banking in Taiwan
Yu, Chian-son
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 581-602
Persistent link: https://www.econbiz.de/10003775760
Saved in:
8
Service quality evaluation in internet banking : an empirical study in India
Khan, Mohammed Sadique
;
Mahapatra, Siba Sankar
;
Sreekumar
- In:
International journal of Indian culture and business …
2
(
2009
)
1
,
pp. 30-46
Persistent link: https://www.econbiz.de/10003804899
Saved in:
9
Antecedents of online banking satisfaction and loyalty : empirical evidence from Finland
Karjaluoto, Heikki
;
Järvenpää, Lasse
;
Kauppi, Ville
- In:
International journal of electronic finance : IJEF
3
(
2009
)
3
,
pp. 253-269
Persistent link: https://www.econbiz.de/10003889529
Saved in:
10
The impact of electronic service quality in creating customer value and loyalty
Sohail, M. Sadiq
;
Shaikh, Nassar M.
- In:
Journal for global business advancement : JGBA
2
(
2009
)
3
,
pp. 221-236
Persistent link: https://www.econbiz.de/10003904953
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