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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
82,091
Konsumentenverhalten
79,610
Marketing
31,298
Brand management
17,522
Markenführung
17,108
Marketingmanagement
16,958
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6,011
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5,805
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5,626
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5,613
Einzelhandel
4,904
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4,765
Service quality
4,592
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4,451
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4,378
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4,351
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4,330
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4,279
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4,046
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Han, Heesup
30
Mattila, Anna S.
24
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20
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18
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15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
13
Klaus, Philipp
13
Gustafsson, Anders
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gursoy, Dogan
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Sharma, Piyush
11
Sreejesh, S.
11
Grewal, Dhruv
10
Hyun, Sunghyup Sean
10
Miao, Li
10
Quach, Sara
10
Wong, IpKin Anthony
10
Hollebeek, Linda D.
9
Park, Jungkun
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Lee, Seonjeong
8
Qu, Hailin
8
Sparks, Beverley
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Ahn, Jiseon
7
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7
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Górnośląska Wyższa Szkoła Handlowa Im. Wojciecha Korfantego
1
IGI Global
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Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Nomos Verlagsgesellschaft
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1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
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Journal of retailing and consumer services
233
International journal of hospitality management
198
Journal of business research : JBR
126
The journal of services marketing
108
Journal of hospitality marketing & management
82
International journal of contemporary hospitality management
79
Services marketing quarterly
72
The service industries journal
69
Journal of travel and tourism marketing
65
Cogent business & management
48
Journal of service research : JSR
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Service business
37
Journal of service management
33
Asia Pacific journal of marketing and logistics
32
International journal of quality and service sciences
30
Journal of air transport management
30
The international journal of bank marketing : IJBM
30
Tourism management : research, policies, practice
30
Journal of service research
27
Psychology & marketing
27
The TQM journal : the international review of organizational improvement
27
International journal of services and operations management
26
Journal of retailing
26
Journal of strategic marketing
26
Journal of the Academy of Marketing Science
26
International journal of services, economics and management
25
Total quality management & business excellence
24
European journal of marketing : EJM
23
International journal of electronic marketing and retailing : IJEMR
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Managing service quality : MSQ ; an international journal
21
Marketing intelligence & planning
21
Journal of internet commerce
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of hospitality and tourism insights
19
Journal of service theory and practice : JSTP
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ECONIS (ZBW)
4,517
EconStor
3
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1
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date (oldest first)
1
Development of a
brand
community engagement model : a service-dominant logic perspective
Haverila, Kai
;
Haverila, Matti
;
McLaughlin, Caitlin
- In:
Journal of consumer marketing
39
(
2022
)
2
,
pp. 166-179
Persistent link: https://www.econbiz.de/10013165325
Saved in:
2
21st century luxury fashion retailers'
marketing
strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
3
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
4
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
5
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
6
Quality perceptions and asymmetric switching between brands
Allenby, Greg M.
;
Rossi, Peter E.
-
1990
Persistent link: https://www.econbiz.de/10000811127
Saved in:
7
Service
branding
Ostrom, Amy L.
;
Iacobucci, Dawn
;
Morgan, Felicia N.
- In:
Kellogg on branding : the marketing faculty of the …
,
(pp. 186-200)
.
2005
Persistent link: https://www.econbiz.de/10003285391
Saved in:
8
Store
brand
proneness : effects of perceived risks, quality and familiarity
Yap, Sheau-fen
;
Leong, Sun-may
;
Wee, Yu-ghee
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 48-58
Persistent link: https://www.econbiz.de/10009507933
Saved in:
9
The effect of multiple hotel
brand
extensions
Mahasuweerachai, Patcharaporn
;
Qu, Hailin
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
1
,
pp. 27-38
Persistent link: https://www.econbiz.de/10010515373
Saved in:
10
Perceived
brand
quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
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